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Root Cause Analysis and Corrective Action (RCA8)

This course is designed to improve the problem-solving skills of all employee levels in any industry – from health care and finance to human services and manufacturing – by providing an understanding of the processes and techniques for root cause analysis and effective corrective action. The root cause analysis will focus specifically on the art of using the 5-why technique.

21oct8:00 am5:00 pmRoot Cause Analysis and Corrective Action (RCA8) Event Organized By: University of Buffalo, TCIE

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