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		<title>Accelerate at SCALE</title>
		<link>https://fuzehub.com/podcasts/accelerate-at-scale/</link>
		
		<dc:creator><![CDATA[Olivia D'Angelo]]></dc:creator>
		<pubDate>Mon, 23 Jun 2025 14:43:42 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=58683</guid>

					<description><![CDATA[The SCALE.Rensselaer Accelerator in Troy is preparing to drive “tough technology” innovations in New York State’s Capital Region. For technology-based startups that need expertise, facilities, and specialized equipment, the Q1 2026 launch of this emerging asset can’t come soon enough. Join us for a discussion with Josh Espinosa, Assistant Vice President for RPI Ventures, and &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/accelerate-at-scale/"> <span class="screen-reader-text">Accelerate at SCALE</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p style="font-weight: 400;">The SCALE.Rensselaer Accelerator in Troy is preparing to drive “tough technology” innovations in New York State’s Capital Region. For technology-based startups that need expertise, facilities, and specialized equipment, the Q1 2026 launch of this emerging asset can’t come soon enough.</p>
<p style="font-weight: 400;">Join us for a discussion with Josh Espinosa, Assistant Vice President for <a href="https://osat.rpi.edu/rpi-ventures" target="_blank" rel="noopener">RPI Ventures</a>, and Eric Ledet, the Director of RPI’s Severino Center for Technological Entrepreneurship. This new initiative isn’t just for RPI students or graduates, and it’s another reason why New York State is the place to innovate.</p>
<p><iframe style="border: none;" title="Embed Player" src="https://play.libsyn.com/embed/episode/id/37090180/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" width="100%" height="192" scrolling="no" allowfullscreen="allowfullscreen"></iframe></p>
<h3>Transcript:</h3>
<div class="scroll-box">
<p>Steve Melito: Hey everybody, welcome to New York State Manufacturing Now, the podcast that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. Today we&#8217;re talking to Josh Espinosa and Eric Ledet of the Scale Rensselaer Accelerator in Troy, new York. Josh is the Assistant VP for RPI Ventures and Eric is the Director of RPI&#8217;s Severino Center for Technological Entrepreneurship. Gentlemen, welcome to New York State Manufacturing Now.</p>
<p>Eric Ledet: Thanks for having us.</p>
<p>Steve Melito: Thank you Fantastic. So, Eric, I&#8217;d like to ask you the first question, if I may, and it&#8217;s really a matter of a definition what is an accelerator and how does it differ from an incubator, a term a lot of us have heard before?</p>
<p>Eric Ledet: Right, excellent question, and I think these terms are used frequently and I think that sometimes the definition is ambiguous when we think of sort of the life cycle of a startup company, right, a startup, a new venture, starting from idea or inception and then going all the way through to developing the technology, the product, the business, ultimately scaling it up for commercialization, whatever that is. So there&#8217;s a continuum of that entire process and typically an incubator is focused on the earlier stages of that process of evaluating the business hypothesis, figuring out whether it is truly worth it, whether there&#8217;s really an opportunity, a need in the market to create a business so that that need can be met, ultimately making the decision do we create a venture? Do we actually start a business? Do we start a company or not? Do we go in a different direction? That&#8217;s typically what an incubator does is those early stage. It&#8217;s typically a program, sometimes a facility, sometimes funding, to help enable that most early stage steps in the process. Once a company is formed and they are then working towards commercialization, then an accelerator typically takes over and so that would be for already formed ventures to come in Again, oftentimes there&#8217;s a program, oftentimes there is space for the companies to come in and ultimately work towards scaling up, getting ready for commercialization. Sometimes that&#8217;s manufacturing. Getting ready for commercialization, sometimes that&#8217;s manufacturing, sometimes it&#8217;s developing intellectual property, building out a team, all kinds of different things to get ready to actually go to market or, if they&#8217;re already on the market, to scale up and grow their business to ultimately meet the needs. So again, it&#8217;s a continuum incubator, typically the first part, accelerator, typically the second part. That is great.</p>
<p>Steve Melito: Thank you for answering that. Those two terms are often used interchangeably and they should not be so. Josh and Eric, let&#8217;s talk about your respective roles in the scale run-seller accelerator. Josh, we&#8217;ll start with you. What do you do to sort of drive the ball down the field here?</p>
<p>Josh Espinosa: So maybe just to take a step back first, I just want to maybe explain sort of the genesis of what we call OSET, which is a major new portfolio at RPI that is sort of the driving force behind this. So we actually have a new president at RPI as of a couple of years ago. His name is Marty Schmidt. He was a provost at MIT for a long time and one of the things that sort of he was instrumental in was the creation of something called the engine in Cambridge, which is a world class tough tech accelerator, essentially assisting sort of world class cutting edge technologies and ventures and basically pushing them forward, getting them to commercialization but, more importantly, linking them up with world class experts, world class facilities at MIT and partner institutes.</p>
<p>So when he came to RPI he realized that if we can do all that we can to raise the region, we&#8217;re going to need to really sort of embed or link RPI with sort of the broader area. And so one of the ways that we can do that and sort of help get technologies out of the laboratory and into the marketplace is to sort of give a nurturing environment for those early stage startups, give them access to high tech facilities, high tech tools, a cohort of like minded people at a similar stage in development, and so my division, RPI Ventures, which is one half of what we call OSAT. My focus primarily is making sure that we&#8217;re getting these technologies out into the world and doing everything that we can to sort of help them along, and so there&#8217;s a nice little handoff to Eric, okay.</p>
<p>Steve Melito: Eric, what is your role in the scale run accelerator?</p>
<p>Eric Ledet: Yeah, so, as Josh indicated, the accelerators intended to be part of the larger startup ecosystem here in the Capital Region and the accelerator is one piece of a much bigger puzzle and RPI is trying, as Josh indicated, is trying to fill in and provide more pieces of that puzzle and so what I do at RPI as director of the Severino Center is focusing primarily on those earlier stage ventures. Severino Center is focusing primarily on those earlier stage ventures and really working closely with the campus community and with the alumni and, as Josh indicated, with our new president there&#8217;s also a mandate for supporting the region as well, even if there&#8217;s no direct RPI affiliation, and so, within the larger ecosystem, the accelerator will be a piece of that. When the accelerator is set up, we will be working very closely. So the Severino Center and the other resources at RPI will be working very closely with the leadership of the accelerator so that we have coordinated programs, coordinated efforts to support companies of all stages and, ultimately, if we have campus-based startups that sort of graduate, if you will if they mature enough, we will send them to the accelerator. And if there are companies that show up at the accelerator, maybe they&#8217;re not ready for that program yet in their earlier stage, they can come and utilize some of the other resources that RPI provides. So in my role, I&#8217;ll be working closely with the accelerator leadership, helping with setting up coordinating programs. And then, ultimately, two pieces of the puzzle some of the programs that RPI already runs, along with the new accelerator programs to try to coordinate, provide wraparound services for startups in the whole region.</p>
<p>Josh Espinosa: And just two quick supplementary points just that we should probably address early. One thing that we should make clear is this accelerator will be open to the community. This is not purely a landing spot for RPI companies. We expect that a large number of the companies resident in this incubator will not be RPI grads. There&#8217;ll be, you know, people working on world-class sort of cutting-edge problems that find value in the resources that we&#8217;re going to provide. And then the other thing is that this isn&#8217;t run sort of purely out of RPI. We actually formed a separate nonprofit to run the accelerator, and so you know, just to sort of wrap up the question, so I&#8217;m a director sort of on that nonprofit and we&#8217;ll actually begin searching for the sort of proper day-to-day director very shortly.</p>
<p>Steve Melito: Good, Josh, I&#8217;m glad you made that point, because I wanted to ask why did RPI start an accelerator when there are so many technology accelerators in New York State already? Especially if it&#8217;s not just for RPI graduates?</p>
<p>Josh Espinosa: Yeah, it&#8217;s a great question. There should be a lot of different accelerators across New York State. You know it&#8217;s a large state but, more importantly, we have lots of different technologies across the state. We have lots of different types of accelerators that serve different purposes. In terms of why we decided to start one and why we&#8217;re choosing to start this type of accelerator, the answer is because we are uniquely positioned geographically and technologically to push forward companies that are working on cutting edge technologies that require access to a network of facilities and tools that they actually really need to push those technologies forward. And we&#8217;re able to do that at a place that, compared to, say, boston or New York City, is much more affordable to sort of incubate and accelerate a company here, especially given some of the sort of high capital requirements of some of these tougher tech ventures. So for us to not only be able to give an exciting, powerful landing spot for our own ventures that spin out into this accelerator, but also to really sort of nurture the ecosystem beyond RPI to give a platform to exciting, high potential startups in the region that just need access to those tools and sort of in that expertise, the more people that we can get to build their companies here, to accelerate their companies here. It&#8217;s going to benefit everyone, including RPI and all of our partners.</p>
<p>Steve Melito: Okay, good, and let&#8217;s talk about those partners. This is not just an RPI effort. You&#8217;ve got some other entities involved. Who are some of the other players?</p>
<p>Josh Espinosa: That&#8217;s right. So HBCC, Hudson Valley Community College, is sort of our earliest major partner in this, but we expect that there&#8217;s going to be a variety of additional partners, both on the academic side but also on the industry side and government as well. We frankly heard from a lot of some of the major players in the region about how excited they are that we&#8217;re doing this, about sort of how valuable of a role it will serve in the area, and we actually even got support from some major industry players when we were having our initial discussions with the county, where they expressed their own interest in sort of making sure that there was a landing spot for the startups that come out of them. Because you know, even the major corporations that exist here, a lot of them have major R&amp;D presences here as well and you know, in some cases the technology doesn&#8217;t fit neatly in the business but they do want to see it go somewhere, and so this will be a terrific landing spot for those types of spinouts.</p>
<p>Steve Melito: Well, that&#8217;s interesting because, just to sort of frame my next question, at FuzeHub we often talk to startups and sometimes they want introduction to large players and sometimes the large players aren&#8217;t always that receptive to talking to a startup. It sounds like the folks that you&#8217;re working with are interested in having these conversations. How does it help them? Don&#8217;t they already have all the R&amp;D assets they need in-house?</p>
<p>Josh Espinosa: I think the issue is in some cases, continuing to develop the technology in-house just doesn&#8217;t make strategic or financial sense for them. In some cases it&#8217;s because they don&#8217;t think that it serves the core business. You know, in many cases they&#8217;re going to be better off scaling outside. Maybe they need external sources of capital to drive the idea forward. The company itself may not want to invest, the major corporation may not want to invest too much in this, but they&#8217;re happy to take an equity stake in that venture and see where it goes. So I think it&#8217;s purely in cases where the technology is a little bit peripheral to the originating corporation but they still would like to see it go somewhere and I think from their perspective they like the idea of their alumni continuing to sort of stay engaged locally, continue to drive technologies forward and you know it&#8217;s good for them to bolster their own network Excellent.</p>
<p>Steve Melito: Eric, anything that you&#8217;d like to add?</p>
<p>Eric Ledet: Yeah, for sure, you know. I think when we talk about non-RPI players being involved in this, you know, to me that means both the startups that we would try to attract from the entire region. And then it also means that what you&#8217;re just talking about now, that sort of the large strategic companies and the interest that they might have here. And I think to Josh&#8217;s point, you know, the large strategics I mean almost all of these companies are always looking for new technologies. They have entire divisions and teams that are in mergers and acquisitions and, again, our region having a vibrant ecosystem for technology-based startups and then us continuing to foster that. We want to make this a hub and a home and an easy place for big companies to come and just pluck those technologies or contribute to them or have synergistic relationships with the startups that will be coming out of the accelerator and then, with respect to the startups, again, the intent with this it&#8217;s really the vision again of the RPI president, of Marty Schmidt and he is a very strong subscriber to a rising tide raises all ships, or whatever that expression is right and really that if the regional ecosystem grows and thrives, then ultimately RPI benefits from that. So if RPI can contribute to it and also help the entire region and get regional contributions to it as well, then in the end everybody wins RPI wins, rpi contributes, the region wins, the region contributes. So again, this is much more than just an RPI-focused asset. It&#8217;s really intended to be an asset for the region. Develop new technologies, develop companies, bring businesses here and have businesses grow in the region all economic development, all to further then propagate the process.</p>
<p>Steve Melito: Okay, makes sense. So you&#8217;ve talked about some good reasons for why startups would want to join the scale Rensselaer Accelerator. I mean, for starters, if you&#8217;re in the Albany area, troy area. There&#8217;s the matter of geography. There&#8217;s also the fact that you&#8217;ve got some large players. Why else would a startup want to join your accelerator, say, instead of going somewhere else? Josh?</p>
<p>Josh Espinosa: Sure. So one thing to be very clear about is we are not the right place for lots of startups In many, many cases, say, a software startup, you&#8217;d be much better off at a WeWork style, you know, sort of setup where you might have the sort of camaraderie of other early stage small businesses, but you don&#8217;t need access to the high tech tools and facilities that we&#8217;re going to offer, etc. What we&#8217;re really looking for are companies that we can make a material difference with because of the unique platform that we have, where we have access to multimillion dollar machines. We have access to quantum computing right here on campus, you know, we have access to clean rooms from a semiconductor perspective. We&#8217;re really focusing on a very unique type of company, both locally and also sort of even more broadly in the region and beyond, where they want a place where it&#8217;s affordable reasonably affordable to scale their company but where they also can get access to those extremely high-tech tools just up the road. And so the truth is, in many cases we won&#8217;t be the right place, the right landing spot for many companies, but we&#8217;re really sort of trying to craft our niche in this tougher tech, more cutting edge space.</p>
<p>Steve Melito: Okay, good, Eric. What are your thoughts on this?</p>
<p>Eric Ledet: Yeah, absolutely, and just to build on what Josh said. So really the focus of this is, quote unquote tough tech, right? So that&#8217;s the type of technology first of all, technology-based companies and secondly, companies where the things like prototyping and development require specialized equipment, require more significant funds than typically like a digital software-based technology might. This space that is being built out for the accelerator itself will have laboratory space, both wet lab and dry lab space, which is one of the things that makes this accelerator and the location very unique relative to other assets that are already available in the region, and then, as Josh said, both access to the expertise facilities, even students at RPI and at our partner institutions as well. So a lot of reasons why this becomes unique with respect to the rest of the ecosystem in the region and, quite frankly, even within New York State, and why companies would be attracted to come. If it&#8217;s a tough tech company, we&#8217;re going to be able to provide some unique resources that they probably won&#8217;t be able to get other places.</p>
<p>Steve Melito: That&#8217;s great. Let&#8217;s talk about the location of the accelerator. So it&#8217;s not just an RPI graduate initiative. So it&#8217;s not on campus, although you could have had it there, and it&#8217;s not even in the RPI Tech Park in East Greenbush, which a lot of people know about. It&#8217;s sited in downtown Troy. Why did you choose that as the location?</p>
<p>Josh Espinosa: Sure. So just to be clear, the tech park is an enormous asset for us and it absolutely does play into our vision for where these companies go just not yet. And so if you think of again sort of the timeline of some of these companies, many of them let&#8217;s say the ones that are developed originally at RPI they&#8217;ll have the opportunity to go through our incubator network and the things that Eric is building out very aggressively and very successfully here when they&#8217;re ready and sort of actually graduate, let&#8217;s say, from RPI let&#8217;s say it&#8217;s a grad student graduating from RPI. They have an idea, maybe they have a co-founder or two they just recently incorporated. They&#8217;re not ready for the tech park yet. They&#8217;re not ready for that space. What they actually need is they need a reasonably comfortable place to work. They need to be proximate to their tooling and to their advisors and, I think, typically want a vibrant place to work where they feel like they&#8217;re part of that kind of exciting ecosystem of development. That&#8217;s what we&#8217;re trying to provide for them to go from two people to 10 people, 15 people, and then by that point they are ready to actually take proper space in our tech park. You know, as some exciting companies have done in the past, like, for example, map info, where at that point you&#8217;re ready to scale to a few hundred people, and so the more of those exciting startups that we can keep in the region, because we not only provided the tooling but also the talent and ideally even the capital if we can attract sort of the right capital here to keep some of these startups here, that would be an enormous win for the region.</p>
<p>Steve Melito: Absolutely, and yeah, the RPI Tech Park is a great asset. I used to work at Global Spec over there many years ago and used to go to events at Pat&#8217;s Barn. It&#8217;s a great place all its own. So what&#8217;s the timeline for the rollout of the accelerator, josh?</p>
<p>Josh Espinosa: Sure. So we&#8217;re in the process of negotiating the lease now. We already signed the sort of key funding document with County Entity recently. The plan is to begin our hiring process for the director in the next couple of weeks. The formal opening should be Q1 of 2026. So we&#8217;re very excited for that.</p>
<p>Steve Melito: Okay, that&#8217;s great. So let&#8217;s talk about success and what it&#8217;s going to look like, or maybe seen another way. Where do you see the accelerator in five or 10 years? Just to put some numbers on it.</p>
<p>Eric Ledet: You know, I think for us, looking at it, a lot of universities will use as a metric of success for their startup programs Say how many patents were filed, how many companies were started. Those metrics, ultimately, although they might be of interest and they&#8217;re very tangible things, they do not necessarily indicate the long-term success of a company. And so what all of the programs that RPI is running and what the goals for the accelerator are long-term success for ventures? And so it really looks like for individual companies, metrics for success are in five years. Are they still viable? Have they garnered follow-on funding and investments to help move things forward? Do they have products that are commercialized? Have they brought on new employees and grown in that respect? Have they brought on new employees and grown in that respect? So ultimately, as an accelerator, we want to have the number of companies coming in, growing. We want the number of those companies that are again graduating, so to speak, from the Accelerator. We want them to be staying in the region and continuing to grow, and whether they end up in the tech park, whether they end up in downtown Troy where there&#8217;s all kinds of very interesting real estate. You know you asked the question before why Troy? Great cups of coffee and good sandwiches. You know downtown, in addition to everything else, but there is a technology corridor that&#8217;s being built in Troy. I mean, in some ways it&#8217;s been there for a while but we&#8217;re trying to help expand that, help bring a reason for companies to come. And then one of the metrics for success is how many of those are staying and growing in the region. So bringing companies in, having them be successful, having them grow and stay locally, I think those are some of the major criteria for success.</p>
<p>Steve Melito: Excellent. So my last question and it&#8217;s one that startups are probably we&#8217;re hoping I&#8217;m going to ask how can startups that want to participate in the Accelerator contact you? Is there a website? Is there a number they need to call? What do they do?</p>
<p>Josh Espinosa: I think the easiest way for now would actually be to reach out to me. You can check out the Office of Strategic Alliances and Translation website at RPI. We will eventually have you know the proper scale Rensselaer website up and you know the director will be the preferred person once we hire them, but that will probably be a couple of months from now, so I&#8217;m the best person in the interim.</p>
<p>Steve Melito: All right, sounds good. Josh and Eric, thanks so much for being part of New York State Manufacturing Now.</p>
<p>Josh Espinosa: Thanks, Steve.</p>
<p>Eric Ledet: Thank you.</p>
<p>Steve Melito: We&#8217;ve been talking to Josh Espinoza and Eric Ledet of the Scale Rensselaer Accelerator in Troy, New York, and if you&#8217;re interested in technology innovation, there&#8217;s something else I&#8217;d like to tell you about. You&#8217;re not going to want to miss this. It&#8217;s the New York State Innovation Summit. Registration for it is now open. So join us this year in beautiful Rochester, New York, in October 29th and 30th for FuzeHub&#8217;s largest event of the year. Whether you join us as an exhibitor or an attendee, you&#8217;ll get early bird pricing if you register before August 22nd. So don&#8217;t wait. How do you do it? Go to NYSinnovationsummit.com and look for the two yellow buttons. There&#8217;s one for exhibitors and one for attendees and if you missed that URL for the website, don&#8217;t worry, just email FuzeHub at info@FuzeHub.com So, on behalf of FuzeHub and New York State Manufacturing Now, this is Steve Melito signing off.</p>
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		<item>
		<title>Make Room for Mushrooms</title>
		<link>https://fuzehub.com/podcasts/make-room-for-mushrooms/</link>
		
		<dc:creator><![CDATA[Olivia D'Angelo]]></dc:creator>
		<pubDate>Thu, 29 May 2025 17:09:59 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=58373</guid>

					<description><![CDATA[Sam Newman-Plotnick is a Co-Operative Partner at Flowering Sun Ecology Center in Ellenville, New York. The Cornell University graduate isn’t strictly a farmer, however; he’s also a product developer whose medium is mushrooms. Today, most of Sam’s products are sold on-line or through stores and restaurants in the Hudson Valley. Tomorrow, however, the possibilities range &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/make-room-for-mushrooms/"> <span class="screen-reader-text">Make Room for Mushrooms</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p style="font-weight: 400;">Sam Newman-Plotnick is a Co-Operative Partner at Flowering Sun Ecology Center in Ellenville, New York. The Cornell University graduate isn’t strictly a farmer, however; he’s also a product developer whose medium is mushrooms.</p>
<p style="font-weight: 400;">Today, most of Sam’s products are sold on-line or through stores and restaurants in the Hudson Valley. Tomorrow, however, the possibilities range from cacao and coffee mushroom-infused drinks to mushroom-infused body butter made with high-grade botanical extracts.</p>
<p style="font-weight: 400;">Mushrooms aren’t just on the menu anymore. These fast-growing fungi include strains for holistic skin care and many other applications. If you’re ready to make room for mushrooms, tune-in to the podcast and then visit <a href="https://www.floweringsun.org/" data-saferedirecturl="https://www.google.com/url?q=https://www.floweringsun.org/&amp;source=gmail&amp;ust=1748531394824000&amp;usg=AOvVaw2umlWJItPteWzndHI1xKWD">Floweringsun.org</a>, <a href="https://www.truthmadeinnature.com/" data-saferedirecturl="https://www.google.com/url?q=https://www.truthmadeinnature.com/&amp;source=gmail&amp;ust=1748531394824000&amp;usg=AOvVaw1DNES_HU3yahNIPjVwBAy2">TruthMadeInNature.com</a>, or <a href="https://www.instagram.com/floweringsunecology/?hl=en" data-saferedirecturl="https://www.google.com/url?q=https://www.instagram.com/floweringsunecology/?hl%3Den&amp;source=gmail&amp;ust=1748531394824000&amp;usg=AOvVaw1__0l-dfNkeGA9iCZ09DKm">@floweringsunecology</a> on Instagram.</p>
<p><iframe style="border: medium;" title="Embed Player" src="https://play.libsyn.com/embed/episode/id/36769650/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" width="100%" height="192" scrolling="no" allowfullscreen="allowfullscreen"></iframe></p>
<h3>Transcript:</h3>
<div class="scroll-box">
<p>Steve Melito: Hey everybody, welcome to New York State Manufacturing Now, the podcast that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. Today we&#8217;re talking to Sam Newman-Plotnick, cooperative Partner at Flowering Sun Ecology Center in Ellenville, New York. Flowering Sun is a community-run project that cultivates and provides organic gourmet mushrooms using sustainable agricultural practices, and they&#8217;re also one of our 2025 Round 2 awardees for FuzeHub&#8217;s Manufacturing Grants. Sam, congratulations and welcome to New York State Manufacturing Now.Sam Newman-Plotnick: Thank you Steve for having us.</p>
<p>Steve Melito: It&#8217;s great to have you here, so let&#8217;s start at the very beginning. How did you become interested in mushrooms and what&#8217;s your background like, and does it all fit together somehow?</p>
<p>Sam Newman-Plotnick: Yeah, so I was raised in the suburbs of Albany and my family they&#8217;re mainly academics. Learning was always deeply valued and kind of an obsession and I think the love of curiosity just always stuck with me. I&#8217;ve always been passionate about systems that support people in the planet. I went to Cornell and I studied industrial and labor relations. So I really focused on understanding how to build fair and equitable workplaces. So collective bargaining, arbitration, those kinds of things really implementing healthy dynamics between management and employees always resonated with me as an important thing in business. So I think that background academically really shaped how I think about cooperation and system change in a whole. My interest in mushrooms came a bit after that, but once I started learning about them I felt pretty hooked. A bit after that, but once I started learning about them I felt pretty hooked. So you know I think that mushrooms have always been ahead of their time or really were probably just late to the party. They&#8217;ve been around in human culture for thousands of years. They&#8217;ve been used in everything from medicine to food to even spiritual practice. But only recently have I begun to really understand the full potential of mushrooms. They can regenerate soil, they can connect ecosystems, they can even inspire sustainable technologies and materials like product packaging. This seemed really transformative and I just you know I really wanted to be a part of that. I feel deeply that mushrooms are a truly revolutionary new energy in the world, and so bringing all these threads together equity, ecology, my love of food and wanting to innovate something special propelled me forward, and then Flowering Sun kind of kicked into gear.</p>
<p>Steve Melito: That&#8217;s excellent. Mushrooms are cool, so are mushrooms the same as mycelium, or are they different?</p>
<p>Sam Newman-Plotnick: Mushrooms are the fruiting bodies of mycelium. So you think about mycelium as the body and the mushroom is the fruit. So essentially underground you have these intelligent fungal threaded networks that are called hyphae and they recycle nutrients, they connect plant life. You can think of it like a natural internet. Actually, scientists refer to the mycelium under the ground is the wood wide web.</p>
<p>Steve Melito: I love it.</p>
<p>Sam Newman-Plotnick: Yeah, so they&#8217;re super vital to ecosystems. And the mushrooms is just the final iteration of the whole process, when you grow them and then you bear the fruit.</p>
<p>Steve Melito: So, did I hear you correctly, you mentioned the word intelligent. Do they communicate somehow underground, through chemical signals or something like that?</p>
<p>Sam Newman-Plotnick: Yeah, they recycle nutrients and they connect all the different trees essentially underneath the ground, and so a lot of the communication that happens between plant life in the forest goes through the mycelial fungal networks.</p>
<p>Steve Melito: Excellent. So they play a critical role in the ecosystem overall. Are mushrooms plants or are they a fungus, or are they their own category? I&#8217;ve read recently some people say yeah, they should be their own form of life.</p>
<p>Sam Newman-Plotnick: They&#8217;re part of the fungal kingdom. So they&#8217;re pretty similar to humans in that they breathe in oxygen, they let out CO2, but they&#8217;re in their own kingdom. So they&#8217;re pretty similar to humans in that they breathe in oxygen, they let out CO2, but they&#8217;re in their own kingdom. For sure they&#8217;re distinct from plants.</p>
<p>Steve Melito: They&#8217;re distinct from plants, very good. So let&#8217;s change gears a little bit and talk about Flowering Sun Ecology Center. It sounds to me like it&#8217;s more than just a business. Can you tell us about it, some of the vision behind it?</p>
<p>Sam Newman-Plotnick: Yeah, we see Flowering Sun as a farming community, really, above all, a handful of people that are deeply committed to regenerative practices and disseminating and educating that to the local food economy and beyond. So we have a long-term vision to create a cooperative network with the neighboring farms in the local region and really creating a network, a local food system with year-round organically grown food storage crops and really increasing the food supply. We want to get into education. We&#8217;re already getting into education, but we want to get more into education and create an actual educational hub that really trains the next generation of farmers and empowers people to live in closer relationship with earth and the elements. So we see that as cleaner tech and more responsible resource practices emerge, we see opportunities to really develop cooperative, non-extractive systems that work with the natural ecosystem rather than against them. They&#8217;re not mutually exclusive. So, combining forward thinking, manufacturing and design and a cooperative network where we work with neighboring farms, even if we are distinct businesses, this is going to benefit everyone and if there&#8217;s one investment in the future, that is for sure and most people can agree on in the future, that is for sure.</p>
<p>Steve Melito: And most people can agree on. I would say that&#8217;s good food and community Absolutely. And you&#8217;re located in Ellenville, which is in the lower Hudson Valley, is that correct?</p>
<p>Sam Newman-Plotnick: Yeah, we&#8217;re about an hour south of Woodstock in Kingston.</p>
<p>Steve Melito: Okay, and so there are lots of local farms there.</p>
<p>Sam Newman-Plotnick: Yeah, it&#8217;s definitely a burgeoning area for regenerative, biodynamic permaculture, all that good stuff. There are a lot of people here doing some pretty cool things.</p>
<p>Steve Melito: Good and you&#8217;re growing mushrooms. What types do you grow and why did you choose them?</p>
<p>Sam Newman-Plotnick: So we grow blue oyster, golden oyster, lion&#8217;s mane, coral tooth and we sometimes grow enoki mushrooms and when we cycle, what we add and each week usually varies, but for the most part the oysters, the lion&#8217;s mane and the coral tooth are in consistent supply, we do fresh harvests. We have a whole system where we make our blocks. We put the substrate into this computerized bagger machine. Essentially, we make our blocks, we sterilize them. So the purpose of sterilization is to kill any competing microorganisms so that when you actually put the mycelium spawn in there&#8217;s a clean growing environment. So you inoculate the spawn, you let them colonize in the racks for a few weeks, then you put them into the grow rooms and this is a very precise janitorial job Lots of cleaning and maintenance, making sure the airflow is good and making sure the CO2 levels are good, making sure the humidity is at the right percentage. So we&#8217;ve really had to dial this in over the years. In the beginning we dealt with a lot of contamination. If one thing goes wrong, things spread and the whole operation has to essentially start over. So we&#8217;ve had a lot of trial and tribulation but we&#8217;ve been dialing the code in and it feels like a good time.</p>
<p>Steve Melito: So tell me more about these blocks. Are they made out of wood?</p>
<p>Sam Newman-Plotnick: They&#8217;re made out of soy hulls and sawdust, about 50-50. And that&#8217;s it, very simple.</p>
<p>Steve Melito: Okay, and when you inoculate the spores, do you have to drill a hole or make a hole and put the spore inside the hole, just like a seed in the ground?</p>
<p>Sam Newman-Plotnick: We have essentially a sealer, a sealer machine, so we open the bag and put the mycelium in and then we seal it up and then, when we&#8217;re ready to fruit them, we cut the bags and the whole process is about one to two weeks once it&#8217;s in the fruiting chambers. Give or take, and for the most part the varieties that we work with all grow really well together. So some varieties don&#8217;t work with other varieties, but the ones we work with all can be grown together in the same space. And we have plans to scale up and invest into some facilities and grow our existing facilities. Right now we have a couple grow rooms, so we&#8217;re maxed out of production. We&#8217;re a little above a thousand pounds a week, which is a pretty good amount, but we are going to go from there.</p>
<p>Steve Melito: Okay, excellent. And did you say one to two weeks to grow the mushrooms? Is it that quickly?</p>
<p>Sam Newman-Plotnick: The whole process takes about five to seven weeks, but once they&#8217;re in the grow rooms it&#8217;s about one to two weeks. So you have to include the inoculation and the colonization period before and sterilization and making the bags. Some varieties, like reishi, can take as long as three or four months, so it really depends. Reishi is a new mushroom variety that we&#8217;re introducing. It&#8217;s a medicinal mushroom, so things are always ebbing and flowing and we&#8217;re always trying new things and experimenting.</p>
<p>Steve Melito: That&#8217;s good, and you and I have talked before and I grow shiitakes on logs and I remember when I first started I thought, well, I can just take some logs off of the ground in the forest, and that&#8217;s not the case, because you need to have the right kind of mushroom in there, not the other kinds that you don&#8217;t want.</p>
<p>Sam Newman-Plotnick: Yeah, like I said, it&#8217;s a janitorial process, so you just have to get used to that and be okay doing the deep cleaning and the deep bleaching. It&#8217;s a very humbling process.</p>
<p>Steve Melito: Yeah, sure, sure. So we talked a little bit about how you grow your mushrooms and now I understand how you can do this during our long upstate New York winters. Does the weather ever become a factor outside to what you do inside?</p>
<p>Sam Newman-Plotnick: No, all our facilities are insulated. Our lab is indoors, we have the sterilizer indoors and our grow rooms are in our greenhouse within a separate construction unit. So everything is shielded from the elements.</p>
<p>Steve Melito: Okay good. So let&#8217;s talk about your customers a little bit. So if I go to your website, I see you&#8217;ve got retailers, you&#8217;ve got distributors, you&#8217;ve got restaurants. What&#8217;s your business model like? I mean, do you sell directly to consumers as well, or is it mostly B2B?</p>
<p>Sam Newman-Plotnick: Right now. In the last five plus years has been a focus on B2B, so we primarily sell to small distributors. We sell to supermarkets mainly health food oriented markets. We sell to tons of restaurants spanning New York City, the Catskills, we sell in Albany, we even sell in the Berkshires now we sell in New Paltz and Kingston and I&#8217;m sure there&#8217;s some other areas I&#8217;m forgetting. But we have a plan to launch an e-commerce operation very soon, in a couple months, so we&#8217;ll be sending out fresh mushroom chef mix boxes that will comprise three to four varieties and you can pick and choose, and so right now we&#8217;re just working on the logistics and how to ship them. So by the time they get to the customer they&#8217;re really fresh.</p>
<p>Steve Melito: Excellent. So, besides eating mushrooms, what can you do with them? In other words, can they be turned into useful products? You had mentioned packaging earlier, but are there other things that you can do?</p>
<p>Sam Newman-Plotnick: This is the part of the conversation that I&#8217;ve been most looking forward to and what I think has the most value going forward and also requires the most education for the customers out there. There&#8217;s so many mushroom supplements. The market&#8217;s pretty saturated, people think, but there are so many different types of products that you can use. Also, depending on the extraction level processes, you can make products very potent. So there&#8217;s a lot of therapeutic value in many of these mushrooms. Lion&#8217;s Mane has neurologic factors that can help with synapse connectivity and brain health. Reishi mushroom has all kinds of immune boosting properties. Maitake can purportedly help with anti-tumor, anti-cancerous properties and actually high dose Maitake extracts are being experimented on cancer patients. Right now you also have cordyceps. That is very good for physical endurance and longevity. There&#8217;s been some studies actually that show that it can help with oxygen utilization. A lot of high-level athletes take Cordyceps extract and that helps them kind of get that 10% more of a kick.</p>
<p>So right now we&#8217;re interested in ultrasonic technology. In essence, we are using high-frequency sound waves to rupture these very dense molecular structures inside the cell walls of mushrooms. These structures are called chitin, c-h-i-t-i-n and by and large this is where most of the bioactives are located the triterpenes, polysaccharides, beta-glucans all the compounds of interest that deliver the therapeutic impact from a number of these mushrooms that you really want. This technology is low thermal. It&#8217;s a green technology. You can use healthy solvents. You don&#8217;t need to use harsh chemicals. The extraction and efficiency is speeded up. It increases shelf life because it is leveraging nanoscience, so the particles are much smaller. I could go on and on, but essentially you&#8217;re targeting very localized forces into the cell walls, so your body is able to absorb only what it needs and nothing more. So many of the products in the market are blended or they go through maybe a single extraction process, but there are techniques out there that can get it to the next level and really deliver the therapeutic impact that consumer would want. So there are a lot of different kinds of products. There&#8217;s skincare. This is actually what we&#8217;re most looking forward to. We just launched a body butter, so this is a full body moisturizer, it&#8217;s a facial oil, it&#8217;s even a hair pomade, and so we use a number of botanical extracts, many of which can go through this process, and we use certain mushroom extractions and really increase the bioavailability. You can also get into pet products. You can get into straight up extracts, functional foods, supplements. The list goes on and on.</p>
<p>Steve Melito: Sure, so let&#8217;s talk about the supplements a little bit. My understanding is mushrooms are high in protein. Is that true? And then how does that compare to, say, the protein that&#8217;s available in meat or beans or some other source of food?</p>
<p>Sam Newman-Plotnick: So I&#8217;m a vegetarian myself. I think that a lot of vegetarians can become deficient in B vitamins because oftentimes there&#8217;s a lack of non-meat alternatives that can deliver the same protein, amino acid content. Mushroom fills in this gap very nicely. Actually, mushrooms, especially these gourmet mushrooms, especially these gourmet mushrooms have a full spectrum amino acid profile and they have really high protein and low calorie. So I would say it&#8217;s a superfood and you can texture them to mimic meat, you can bread them in panko and you can pan fry and you can put them on the grill, you can broil, you can bake. There&#8217;s so many amazing recipes out there, but I eat mushrooms a few times a week. I haven&#8217;t gotten tired of them just yet.</p>
<p>Steve Melito: They&#8217;re pretty amazing. So, listen, I&#8217;d be remiss if I didn&#8217;t ask about psilocybin containing mushrooms for medicinal purposes. What are your thoughts on that?</p>
<p>Sam Newman-Plotnick: Look, there&#8217;s so much social and cultural baggage associated with these compounds. But when you really look into the history of them and the therapeutic benefits and all the different studies that have already been underway through MAPS, you know, with NYU and Johns Hopkins it&#8217;s clear that these mushrooms have value. Depends on the set and setting like with anything, but there&#8217;s a lot of really good evidence that shows that it can really help rewire things in the brain and the nervous system. It can allow you to soften your prefrontal cortex, which is really the egoic part in charge that creates all these stories of the past, present and future. I think we still have a lot to learn from them, but it&#8217;s clear that psilocybin has been around for thousands of years. Many different cultural traditions have used it for a variety of reasons and I think that the future is really exciting and I think we should really look into it.</p>
<p>Steve Melito: Excellent, so you told us a little bit about some areas that you&#8217;d like to go into in terms of mushroom-based products. What&#8217;s your vision overall for Flowering Sun Ecology Center? Where do you see it in the next five to 10 years?</p>
<p>Sam Newman-Plotnick: Like I mentioned, I see that we want to really expand into education. We want to be educators, we want to teach people about regenerative biodynamic techniques. We want to serve as an example of how to work cooperatively. So I think there&#8217;s this illusion in the business world that to win, the other party has to lose. But when you pool your money, your resources and your decision-making power together in a way that is equal, there&#8217;s more success that can come from that. So I think it&#8217;s clear that co-ops that function and are governed well which is not always the easiest thing, but I think it&#8217;s something to strive for. Cooperative models that really value not just the business and the owners, but all the members I think can result in something really meaningful where we&#8217;re not just focused on mere profits but we&#8217;re focused on building a movement that&#8217;s endorsing a new way of living, a new way of eating, a new way of growing food, green technology, and these products are going to be really huge. We&#8217;re very, very grateful for this grant because it allows us to use some cash flow to really get started. We&#8217;ve been so focused on building up our fresh mushroom supply of the business, but when you start getting into products and you start adding value and getting more out of your raw materials, not to mention the B-grade mushrooms, the spent mushrooms that you can&#8217;t use. You can use all these raw materials and get so much more out of them, so there&#8217;s so many functional products.</p>
<p>Steve Melito: That&#8217;s excellent and that&#8217;s a great way to sort of ask. My last question is how can people buy your products? What&#8217;s your website and is it set up so they can go and order today if they wanted to?</p>
<p>Sam Newman-Plotnick: Yeah, we have our e-commerce CSA box operation starting in the summer. You can find that at floweringsun.org and you can find anything out about us through there. We also have an Instagram at floweringsun.org. We also started up a cosmetic product line. We&#8217;re really excited about this. We literally just kicked off our first product at the Empire State Expo at SUNY Cobleskill on May 2nd. So for the moment, we have a very simple landing page just to acquire some email signups, and that is truthmadeinnature.com. Two N&#8217;s truthmadeinnature.com Check us out, reach out. We&#8217;re happy to connect and we&#8217;re looking forward to the future.</p>
<p>Steve Melito: Awesome, Sam. Thanks so much for being on New York State Manufacturing Now.</p>
<p>Sam Newman-Plotnick: Thank you, Steve, it was a pleasure.</p>
<p>Steve Melito: We&#8217;ve been talking to Sam Newman-Plotnick, a cooperative partner at Flowering Sun Ecology Center in Ellenville, New York. Hey, if you&#8217;re interested in food and agriculture, let&#8217;s keep the conversation going. I&#8217;m inviting you to meet me in Herkimer, New York, for Vitality in the Valley. It&#8217;s where companies in the food, beverage and agriculture ecosystem connect. Vitality in the Valley begins with a reception for exhibitors on Tuesday June 3rd and is followed by the main event on Wednesday June 4th. There&#8217;s a trade show type aspect to it and this year&#8217;s keynote speaker is New York Secretary of Agriculture and Markets, Richard Ball. Whether you choose to join us as an exhibitor or an attendee, you&#8217;ll make some great connections at Vitality in the Valley. To register, go to FuzeHub.com, slash VIV2025. And if you didn&#8217;t get that, don&#8217;t worry, just email info@fuzehub.com and we&#8217;ll get you connected. So, on behalf of FuzeHub and New York State Manufacturing Now, this is Steve Melito signing off.</p>
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		<title>Bringing Custom Power Supplies to Bear</title>
		<link>https://fuzehub.com/podcasts/bringing-custom-power-supplies-to-bear-2/</link>
		
		<dc:creator><![CDATA[Olivia D'Angelo]]></dc:creator>
		<pubDate>Thu, 24 Apr 2025 19:09:28 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=57745</guid>

					<description><![CDATA[Michael Allen, the president and co-owner of Z-AXIS, returns to the podcast to tell us a few things that electronic designers may want to bear in mind. Bear Power Supplies, a business unit of Z-AXIS, specializes in the design and manufacturing of custom power supplies for medical, industrial, and other demanding markets. Join FuzeHub for &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/bringing-custom-power-supplies-to-bear-2/"> <span class="screen-reader-text">Bringing Custom Power Supplies to Bear</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p style="font-weight: 400;">Michael Allen, the president and co-owner of Z-AXIS, returns to the podcast to tell us a few things that electronic designers may want to bear in mind. <a href="https://www.bearpwr.com/">Bear Power Supplies</a>, a business unit of Z-AXIS, specializes in the design and manufacturing of custom power supplies for medical, industrial, and other demanding markets.</p>
<p style="font-weight: 400;">Join FuzeHub for a discussion that doesn’t require a degree in electrical engineering to follow. You’ll learn what a power supply is and does, why engineers sometimes need a custom solution, and where custom power supplies are used. Michael Allen is an excellent teacher, and he recently wrote <a href="https://www.electronicdesign.com/technologies/power/article/55274706/bear-power-supplies-what-to-consider-when-contemplating-rugged-power-supplies">What is a Rugged Power Supply?</a>” for Electronic Design, a leading industry publication.</p>
<p style="font-weight: 400;">Then, if you’d like more insights from Michael, join FuzeHub for <a href="https://fuzehub.com/infuzed-marketing-meetups">How Manufacturers Succeed at Marketing</a>, a virtual event that’s scheduled for May 14<sup>th</sup>, 2025 from 12 to 1 PM. Michael will be one of three manufacturing panelists for this Lunch and Learn inFUZED session on Zoom. <a href="https://fuzehub.com/infuzed-how-manufacturers-succeed-at-mareting-registration/">Register here</a>.</p>
<p><iframe style="border: none;" title="Embed Player" src="https://play.libsyn.com/embed/episode/id/36297990/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" width="100%" height="192" scrolling="no" allowfullscreen="allowfullscreen"></iframe></p>
<h3>Transcript:</h3>
<div class="scroll-box">
<p>Steve Melito: Hey everybody, welcome to New York State Manufacturing Now, the podcast that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. Today we&#8217;re talking to Michael Allen, the President and co-owner of Z-Axis in Phelps, New York. Z-axis provides electronic design and manufacturing all under one roof a rare combination. Michael has been on the podcast before to talk about Z-Axis, but he&#8217;s here today to tell us about a business unit of Z-Axis called Bear Power Supplies. Michael, welcome to New York State Manufacturing Now.</p>
<p>Michael Allen: Well, thank you for having me.</p>
<p>Steve Melito: It&#8217;s a pleasure, and before we begin, we&#8217;re going to talk about bear. But I&#8217;ve got to talk about birds for just a moment. I&#8217;ve got some chickens here in my home office and so, for our listeners, if you hear some bird noises, that&#8217;s not an error on your end. It&#8217;s just where things are at today. But, Michael, tell us the story of bear First of all. I&#8217;ve always loved the name. I&#8217;ve never seen any bears in the woods, though working on electronics. But why did you start Bayer? When did you do it? How does this business division fit into the big picture of what Z-Axis would like to achieve?</p>
<p>Michael Allen: Well, 25 years ago, z-axis was sort of in decline in its original business and we decided to get into power supplies and the idea was we had a lot of experience in power supplies, so why not, you know, go into the power supply business. And so we literally created Bear Power Supplies. You know, myself and a bunch of other people sat around the room and said we need a, we need a name. Zxs isn&#8217;t a good name for a power supply, there&#8217;s no picture. So, you know, we came up with a with the name of Bear Power Supplies. You know I had some very fundamental rules that had to have beginning of the alphabet, you know, first four or five letters preferably, and had to have a picture. And it&#8217;s worked out well. I mean, the number one Google search that finds Bear Power Supplies is literally Bear Power Supplies. They recognize our logo and my wife drew the logo. You know it&#8217;s a black bear and that&#8217;s what&#8217;s indigenous in our area in upstate New York. And so that&#8217;s how we started and it&#8217;s great and it&#8217;s a lot more creative than A1 and some of these other things I see people do to try to get to the top of the heap. So some of our listeners know what a power supply is, but other folks, like myself, couldn&#8217;t exactly sit down and design one.</p>
<p>Steve Melito: What is a power supply, Michael, and how does it work?</p>
<p>Michael Allen: So power supplies range is enormous, but you know the classic power supply people think about is you know your computer may need 5 volts or 12 volts or 3.3 volts to run, but what&#8217;s coming out of the wall is 120 volts AC or, in Europe, 240 volts AC, and so what you have to do is get from that high voltage AC down to a low voltage for your electronic circuitry to run, and so the power supply is a device that does that.</p>
<p>Steve Melito: I see. So if you have an incorrect power supply, I&#8217;m thinking that could be a pretty bad thing.</p>
<p>Michael Allen: Wrong voltage power supply could be a really bad thing, absolutely.</p>
<p>Steve Melito: Okay, good. So a few months ago you wrote an article for Electronic Design called what is a Rugged Power Supply, and I&#8217;ll share that link in the show notes later, but for our listeners today, what makes a power supply rugged?</p>
<p>Michael Allen: Well, it can mean a lot of things. You know, some of our rugged power supplies, you know, have to work over wide temperature range. You know we&#8217;ve done power supplies that have to work on the tundra, you know, minus 40 degrees Fahrenheit or Celsius. Sometimes they have to be able to withstand a lot of vibration. Certainly, you know, the classic, worst case one is one on a helicopter that constant thumping can shake parts loose. So a lot of our power supplies are encapsulated so that if you drop them on the floor they don&#8217;t get hurt. So they&#8217;re filled with epoxy to make them rugged. So I&#8217;ve given you a temperature. I&#8217;ve given you, you know, mechanical ruggedness. Another reason that they may be rugged is if they&#8217;re, you know, out on a pole powering a security camera, you know that pole might get hit by lightning. So having a degree of protection against lightning would certainly add ruggedness. So that&#8217;s some of the different ways that power supplies can be rugged.</p>
<p>Steve Melito: Is EMI shielding part of what makes something rugged, or is that just standard?</p>
<p>Michael Allen: No, that&#8217;s pretty standard. You know, EMI shielding or EMI filters on systems aren&#8217;t really part of rugged. It&#8217;s just to meet the you know, the FCC requirements so that you&#8217;re not jamming people&#8217;s radios, etc.</p>
<p>Steve Melito: Right, and are there special cooling issues with power supplies? I was on a call yesterday with a manufacturer. They were telling me about making louvers to help cooling on power supplies and I hadn&#8217;t really thought about that. But do the power supplies you make have ways for air to flow?</p>
<p>Michael Allen: Yeah, every power supply is not 100% efficient. So if you are producing a power supply that&#8217;s putting out 750 watts, it may be bringing in 800 watts and that other 50 watts has to be dissipated as heat. That&#8217;s where it goes, and so you got to get rid of that 750 watt power supply. You got to get rid of 50 watts of heat, and there are multiple ways of doing that. The cheapest and classic way is put a fan on it, and that&#8217;s why everybody&#8217;s PC has a fan. It&#8217;s the cheapest and fastest way to get rid of the heat is you just blow some cool air across the circuitry and you can get rid of that heat. That does not make it rugged, though. You know fans fail. They suck in dirt, and you know so. A lot of our power supplies, even up to a we&#8217;re doing one that&#8217;s a 13 kilowatts. It has no fan. So you have to be very careful with your cooling. You know lots of big heat sinks, lots of chimney type effects to encourage just convection to take air across it. But you know there are all sorts of different ways of cooling. You know we even make some power supplies that are submerged, so they&#8217;re underwater. The ocean is a great coolant water is a very good coolant.</p>
<p>Steve Melito: Right. So you&#8217;ve mentioned some cases where I can see that you&#8217;d need a custom power supply, but they seem extreme. Are there lots of times when somebody needs a custom power supply, and the reason I&#8217;m asking this is there are lots of places to buy a standard power supply, including online, but bare strength seems to be really custom power supplies.</p>
<p>Michael Allen: Virtually 99% of the power supplies we produce are custom For your average application. 99.9% of the time you can use a standard power supply. You know every PC has a standard power supply in it. You know it&#8217;s a commodity item that&#8217;s made offshore. You know a lot of times people can just use standard power supplies, but there&#8217;s a lot of times that you can&#8217;t. There is nothing available off the shelf that&#8217;ll meet your requirements. You know we have people&#8217;s requirements that you know I must be able to drop this power supply. It&#8217;s used on a medical device and it may get dropped on the floor and if it does I want to keep my patient alive. So you may be a requirement that it can be dropped on the floor four or 500 times and still work. Well, there isn&#8217;t a single off-the-shelf power supply that can do that. So that&#8217;s an example of why you might want a custom power supply. You know we&#8217;re sort of a leader in the industry on low leakage power supplies. That&#8217;s something that&#8217;s pretty much only important for medical and you know the closer you get to somebody&#8217;s heart, the lower the leakage current is allowed. You know if the power supply is across the room from the patient then you know you can have pretty high leakage and if it&#8217;s in their vicinity, where they can touch it, you have to have lower leakage. And if, as soon as it gets internal part of the circuitry gets internal to their body, then your leakage current must be much smaller so that you don&#8217;t cause harm to the patient. So we make a lot of instruments that are powering infusion pumps, and salt water is conductive, so that&#8217;s inside the body when low leakage is important.</p>
<p>We also make power supplies that will power cameras that are used during surgery and by definition are internal to the patient. So again, low leakage is important and we make power supplies for different heart instruments where the instrument itself may be inside the body, and you know we have to have, you know, low leakage power supplies for that. So we really are a leader in low leakage power supplies. And there are very few CF low leakage power supplies available in the market. They just don&#8217;t exist. You know it&#8217;s pretty much forced into custom.</p>
<p>Steve Melito: So I&#8217;m glad you mentioned medical power supplies. I wanted to ask about that when you work with designers and you mentioned low leakage current what are some other things designers need to consider with a medical power supply? Things like proximity to the patient, I think you mentioned as well. Is there anything besides low leakage current that really is critical?</p>
<p>Michael Allen: Yeah, there are some requirements that if you&#8217;re connected to a patient, not only do you have to have low leakage so you don&#8217;t cause their heart to defibrillate, but if for some reason in the middle of a procedure they start having where they need to be hit with the paddles, you have to have very low capacitance to your power supply back to earth. And the reason for that is when they hit with the paddles they want the current just to go between those paddles. They don&#8217;t want you to start kicking the surgeon or something because you got some current going through the knee. So capacitance is very important and it&#8217;s really a system capacitance. So it&#8217;s not just the power supply capacitance, it&#8217;s the capacitance of the power supply plus the capacitance of the device, the instrument that my customer is producing. So we work together to decide you know a capacitance budget, how much can he have and how much can I have, and that&#8217;s very critical. And sometimes our power supplies have to have very low capacitance. I mean we have one power supply for medical application that has to be less than five picofarads of capacitance between the input and the output, which is extremely low.</p>
<p>Steve Melito: So Bayer is known for its expertise in medical power supplies, certainly as a custom power supply manufacturer. Are there other markets that Bayer is really looking at? I know industrial is a focus, but are there more specific parts of that industrial marketplace perhaps?</p>
<p>Michael Allen: Yeah, there&#8217;s a lot of industrial applications that a custom power supply might be needed. Examples are anything used in the railroad industry, you know. I mean there are circuitries in the railroad industry that are literally still working. You know relay circuits that have been in service for over 100 years, and so you know normal power supplies will have a practical life of between five and 10 years. Well, that&#8217;s completely unacceptable if you&#8217;re monitoring train traffic or control or those type of things. So for those type of things you have to use a different type of power supply or components in power supply that are much more rugged, have a much longer life, and you know that&#8217;s not available to an off-the-shelf power supply. So certainly anything in the transportation industry often requires a custom power supply and we have a lot of expertise in that.</p>
<p>Steve Melito: Sure, how about the aerospace industry? Is that also an area that you&#8217;re looking at?</p>
<p>Michael Allen: It is most of the time that&#8217;s done by very large companies, so it&#8217;s not usually the type of thing that they&#8217;re looking for smaller companies to produce. They&#8217;re going to use thousands of them and it&#8217;s a derivation on the theme of what they&#8217;ve already had. And you know, frankly, I&#8217;d rather never make the news that there&#8217;s smoke on a plane and it was caused by a fault in our power supply. So I don&#8217;t go after commercial aviation at all or military aviation. We don&#8217;t design power supplies for either of those applications.</p>
<p>Steve Melito: Got it. Let&#8217;s talk about Bayer Power Supplies as a business unit a little bit. So when you get an order for Bayer Power Supplies, does that customer get access to all of the expertise within Z-Axis? And you&#8217;ve made a lot of equipment investments, you&#8217;ve got a lot of engineering talent. How does that work?</p>
<p>Michael Allen: Yeah, so my engineering department is and the whole company is really completely integrated between Z-Axis and Bayer. So when you order a Bayer power supply it is being manufactured on the same equipment, the same one of my three surface mount lines that are placing all the parts for Z-Axis contract manufacturing and because we do, you know two thirds of the business is contract manufacturing, one third is custom power supplies. You know we get the luxury in the power supply business to have high volume equipment that you wouldn&#8217;t be able to justify for the size of Bear, and so you know we get to use high volume, fast equipment to produce our power supplies, all done right here in upstate New York.</p>
<p>Steve Melito: That&#8217;s right and we&#8217;ve talked about this before, but I believe you&#8217;re one of the largest users of Micronic equipment on the East Coast. Micronic is a PCB Equipment Manufacturer.</p>
<p>Michael Allen: Yes, we have a total of 11 pieces of equipment from Micronic, so with two more on order, you know, we have their stencil printers, we have six of their pick-and-place machines and we have four of their storage towers. Wow, and certainly you know there may be some people out there that have more equipment, but our pick-and-place machines are either the latest generation that were introduced a year ago or the second to the last generation that was issued before that, so it&#8217;s very modern equipment.</p>
<p>Steve Melito: And all this happening in upstate New York. You&#8217;re not too far from Rochester, out in Phelps.</p>
<p>Michael Allen: Yep, halfway between Rochester and Syracuse,</p>
<p>Steve Melito: Okay good, and how many employees do you have?</p>
<p>Michael Allen: About 95 today.</p>
<p>Steve Melito: I have a feeling you&#8217;ll be hitting that 100 mark sometime.</p>
<p>Michael Allen: You know I have a goal to keep below 100. It works well for our facility. You know we work with one shift by design. Every time we can&#8217;t keep up with one shift then we buy more equipment so we can. That&#8217;s how we got the six-foot-in-place machines but can place machines. And you know one shift doesn&#8217;t have the headaches of night supervisors and trying to hire engineering and it&#8217;s the other shift&#8217;s fault and I have only one shift that solves a lot of problems and makes it a great place to work.</p>
<p>Steve Melito: Absolutely.</p>
<p>Michael Allen: You know, with one shift, 95 people. We have a 32,000 square foot building and 95 people work well in that. You know, the bathrooms work well, the parking lot works well, the microwaves work well, so it&#8217;s a good sizing. So if we start getting approaching 100, I will probably figure out if there&#8217;s some low-value products that we can outsource so that I can keep us at this level, right right, and when we talked previously on a podcast, we had discussed how Z-Axis works with everyone from startups to very large manufacturers.</p>
<p>Steve Melito: Is that true on the bare power supply side as well?</p>
<p>Michael Allen: Yeah, we certainly deal with some products Companies that are just coming out with their first product on the bare power supply and two very large companies. I mean we have seven or eight different companies that we sell a custom power supply to that sell over a billion dollars a year. So you know we have a lot of large companies that are our customers.</p>
<p>Steve Melito: Excellent. So last question for you, Michael if somebody wants to get in touch with you about Bayer Power Supplies, what&#8217;s the best way for them to do that?</p>
<p>Michael Allen: We have a contact form on our website that we really do take care of. It&#8217;s not like one of these ones. We check it once a week and certainly people can always reach out to me or my sales department. You know sales at bear, b-e-a-r, p-w-r.com. It would certainly get back to people very quickly.</p>
<p>Steve Melito&#8221; Fantastic. Michael Allen, thank you so much for being on New York State Manufacturing Now, thank you. So we&#8217;ve been talking to Michael Allen of Z-Axis and Bear Power Supplies in Phelps, new York, and if you&#8217;d like to hear more from Michael, I hope you&#8217;ll consider joining FuzeHub for how Manufacturers Succeed at Marketing an upcoming virtual event that&#8217;s scheduled for May 14th from 12 to 1 pm. Michael will be one of our panelists and one of the things you&#8217;ll learn is how Z-Axis built a YouTube channel with over 100 videos and 6,000 subscribers. That&#8217;s right, 6,000 subscribers. To join us for this you&#8217;ll need to register, so go right now to FuzeHub.com, slash infuse-marketing-meetups, and if you didn&#8217;t get that URL, don&#8217;t worry, just email FuzeHub at info@FuzeHub.com and we&#8217;ll get you set up. So, on behalf of FuzeHub at New York State Manufacturing now, this is Steve Melito signing off.</p>
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		<title>3DP and the DIB</title>
		<link>https://fuzehub.com/podcasts/3dp-and-the-dib/</link>
		
		<dc:creator><![CDATA[Olivia D'Angelo]]></dc:creator>
		<pubDate>Fri, 04 Apr 2025 18:18:59 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=57559</guid>

					<description><![CDATA[3D printing (3DP) is strengthening America’s defense industrial base (DIB). Vetted Tech, a service-disabled veteran-owned business (SDVOB) in Syracuse, New York, specializes in the additive manufacturing of high-performance metals and polymers. In addition to military and government customers, the company serves the aerospace, medical, energy, space, and automotive industries. Join FuzeHub for a discussion about &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/3dp-and-the-dib/"> <span class="screen-reader-text">3DP and the DIB</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p style="font-weight: 400;">3D printing (3DP) is strengthening America’s defense industrial base (DIB). <a href="https://vetted3d.com/">Vetted Tech</a>, a service-disabled veteran-owned business (SDVOB) in Syracuse, New York, specializes in the additive manufacturing of high-performance metals and polymers. In addition to military and government customers, the company serves the aerospace, medical, energy, space, and automotive industries.</p>
<p style="font-weight: 400;">Join FuzeHub for a discussion about 3DP with Mike Mowins, Vetted Tech’s President and Owner. You’ll learn why he started his own business after a 30+ year career in industry, how his company supports warfighters and veterans, and where 3DP printed metal parts are superior to cast, forged, or machined components.</p>
<p style="font-weight: 400;">Mike also discusses the importance of cybersecurity and how the New York Manufacturing Extension (MEP) partnership helped his business meet NIST 800-171 and CMMC requirements. Enjoy the podcast and join FuzeHub and its partners for the <a href="https://newyorkmep.org/cybersecurity-finger-lakes-event-spring-2025/">Spring 2025 Finger Lakes Cybersecurity Event</a>.</p>
<p><iframe style="border: none;" title="Embed Player" src="https://play.libsyn.com/embed/episode/id/36007945/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" width="100%" height="192" scrolling="no" allowfullscreen="allowfullscreen"></iframe></p>
<h3>Transcript:</h3>
<div class="scroll-box">
<p>Steve Melito: Hey everybody, welcome to New York State Manufacturing Now. The podcast that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. Today we&#8217;re talking to Mike Mowins, president and owner of Vetted Tech Incorporated. Vetted Tech is a service-disabled, veteran-owned small business that specializes in the additive manufacturing of metal and polymer components for the medical, automotive, defense, energy and aerospace industries. Mike, welcome to New York State Manufacturing Now.</p>
<p>Mike Mowins: Steve, thank you. It&#8217;s a pleasure to be here. We&#8217;re actually located in Syracuse on Court Street Road.</p>
<p>Steve Melito: You are Okay. I&#8217;m glad that you mentioned that, so you&#8217;re in the heart of it all now.</p>
<p>Mike Mowins: Yes, we are right across the corner from Carrier and not far from Lockheed Martin and Saab.</p>
<p>Steve Melito: Excellent, excellent. So, Mike, you&#8217;ve had a very accomplished career. I&#8217;ll admit. I went on a LinkedIn and tried to learn about you some more, and you graduated from the US Naval Academy, earned an MBA and were the president of global licensing at Phillips Screw Company for almost 30 years. So, Mike, what made you want to start your own business?</p>
<p>Mike Mowins: Well, I really came to the decision to start my own business for two real reasons. One, I&#8217;d worked for Phillips Screw for 31 years and been their employee, ran the whole company for 31 years and been their employee, ran the whole company. But we had owners that did things behind the scenes. You know I ran a couple of acquisitions, did a couple of things there, but I did want to be able to go out and start my own business on my own terms. And the other thing that was really driving my desire to start the business was having a way to give back to the veteran community. I was a graduate of the Naval Academy. I never got to serve because I was NPQ at graduation, not physically qualified. I had a service disability at my graduation. So I was discharged at graduation, got my degree and was able to go on to get my MBA out of URI. But it was a way for me to give back to all of those who serve our country on a day-in, day-out basis. One, by employing an all-veteran staff and two, by focusing the work that we do here at Vetted Tech on our rural fighters and supporting the DOD and the United States overall.</p>
<p>Steve Melito: Excellent. So additive manufacturing, or 3D printing as it&#8217;s more often called, covers a wide range of technologies and materials, which ones does Vetted Tech specialize in?</p>
<p>Mike Mowins: You know that range of materials and those range of processes is growing every day. We&#8217;re seeing new and innovative ways to do additive manufacturing spring up all over, from electron beam additive manufacturing to new resin-based polymer systems, as well as what we&#8217;re seeing out of a company that we&#8217;re working with in Rochester called CBAM in their new carbon fiber reinforced takeoff from an old Xerox technology with inkjet Very interesting. We&#8217;re looking forward to working with them on some great new projects. But right now we specialize in additive manufacturing in metals utilizing direct metal laser sintering. So we&#8217;ve got a big container of powder that&#8217;s swept across the top of our build plate in very thin 40 micron layers. Our razor comes in, fuses that together in the shape of the part that we&#8217;re building and then comes in and scrapes another layer over in 40 microns and fuses that next layer. So we&#8217;re able to build very intricate, near net shaped metal parts in stainless steels and nickel alloys. But we also do what&#8217;s called fusion deposition modeling, which is essentially taking a fishing line, melting it and creating a form by squirting it out in the right shape. We utilize Markforged Systems here with our onyx and carbon fiber-reinforced onyx in a number of different ways, as well as being able to print nylon and several other types of plastics, building, useful parts for drones, fixtures, tooling all sorts of different applications. Our work in the metal area is very specialized and we have a lot of great customers there as well.</p>
<p>Steve Melito: Good. Now you mentioned the term micron. Is that, if I recall correctly, about one one-thousandth the size of a human hair? Is it that small?</p>
<p>Mike Mowins: It&#8217;s very, very thin. Yes, you&#8217;re right. You&#8217;re right in the neighborhood.</p>
<p>Steve Melito: Okay, good. So, Mike, do 3D printed metal parts have the same properties as the ones that are produced with subtractive manufacturing methods like CNC?</p>
<p>Mike Mowins: No, well, you know, in many cases we have as good and sometimes often much better properties, especially in some of the areas we&#8217;re looking at growing our business. We&#8217;ve been approached by Austal, which is in the submarine industrial base, and they&#8217;ve asked us to join their supply chain and one of the things they&#8217;re looking to us to do is to create parts for them in copper nickel, and the problem that the submarine industrial base has right now with copper nickel is that the castings that they&#8217;re buying for copper nickel parts have about a 50% failure rate because of high porosity. With additive manufacturing we&#8217;re running 99% capability with good parts almost all the time. So we are looking at parts that come off our build plate right now in our stainless steel and nickel alloys that are as good as a cast part, and if we do a process called hot isostatic press or HIP, then they&#8217;re as good as a forged part and sometimes often better.</p>
<p>Steve Melito: Wow, so you mentioned earlier you do some work for the government and some of your government customers are the US Army Department of Energy. Can you tell us about the parts you make for them, and are they for prototyping production or maybe both?</p>
<p>Mike Mowins: We do parts in both different areas for the DOE and the DOD. We have been approached. We were approached very early in starting the company by US Department of Energy&#8217;s Morgantown National Lab and they came to us and said okay, we need to build this in 316 stainless steel. It was our first great challenge. It was a contract we had with USDOE. We made some very intricate, tall parts with very thin walls and then we made what&#8217;s called a pintle and that is the center of a combustion that USDOE builds down in Morgantown and we built it probably seven or eight times over the last five years for them in a range of different materials, starting out in 316L stainless steel and making it the last time around for them in nickel alloy 718. But beyond that we&#8217;ve done trial parts and fixtures for National Surface Weapons Center, carderock, for their fatigue testing area. We do carbon fiber reinforced parts for a number of different applications within the DOD. And then we also do work with Naval Nuclear Laboratories which are all around us here in upstate New York. We&#8217;ve got the Schenectady facility, the Niskayuna facility, the Bettis lab out in Pennsylvania. So we&#8217;ve become a key supplier to a lot of their opportunities as well as supplying, you know some of our space opportunities with Blue Origin and other areas. So yeah, we&#8217;ve we see an awful lot with Sandia National Labs as well. We&#8217;ve done quite a bit for them.</p>
<p>Steve Melito: Good and do you do some work for non-government customers as well? Can you tell us about some of those projects and how they find you?</p>
<p>Mike Mowins: Absolutely. You know the customers find us in a number of different ways. Some of them approach us directly and some of us approach us through Xometry. Xometry is a nationwide clearinghouse for CNC work and additive manufacturing and we&#8217;ve worked with Xometry since 2020, and we&#8217;ve won their Manufacturing Excellence Award for the last four years. In fact, we just got our award for 2024, where we have a 100% on time, 100% quality rating with them right now. So we&#8217;ve been very fortunate to be the go-to for Xometry on anything that&#8217;s stainless steel 316, 17-4, and the nickel alloys 625 and 718. We&#8217;ve done everything for them, from making tailpipe holders for GM Racing out of high-performance nickel alloys to building parts for Blue Origin and some other key customers. We also get approached by standard industrial customers that come to us and say, hey, we&#8217;ve got an idea, we want to do this. We&#8217;re just finishing up a production run. As you heard earlier, my shop is busy, so you&#8217;re hearing a little background from them finishing up a production run. As you heard earlier, my shop is busy, so you&#8217;re hearing a little background from them. Good, they&#8217;re finishing out an order we have with TE Connectivity down in Pennsylvania building Very small, very intricate stainless steel parts that go into connectors and various probes that they do.</p>
<p>Steve Melito: Okay, good. Now part of what makes VETATEC different from other companies that offer 3D printing services is that you&#8217;re AS9100 and ISO 9001 2015 certified. Yes, Can you tell us how you earned those certifications and the role that the New York Manufacturing Extension Partnership played?</p>
<p>Mike Mowins: Certainly you know, I came out of a 31-year career at the Phillips Screw Company and I managed 140 different companies around the world, did a lot of work in the aerospace industry, was actually the small business representative on the Aerospace Industries Association Supplier Management Council. In the last three or four years I was at Phillips Screw so I was very familiar with what the aerospace industry was looking for. They&#8217;d come to me and asked if I&#8217;d make 3D printed parts for the things that we were doing with Phillips Screw. So I knew that that industry was going to be a key industry for me when I looked at additive manufacturing and starting that up as an organization, and I knew that AS9100 and my ISO 9001 were going to not only be fairly good barriers to entry by other players in this market but give us a step up versus all of our other competitors in the market if we were there first and best. And so I went out to TDO, which is our local MEP representative. Jim D&#8217;Agostino and the team over there are just absolutely fabulous. We were down in Washington DC with them about two weeks ago as their kind of poster child for what you can actually do when you partner up with an MEP, and they came in. Jim came in even before we opened the doors, walked through our facility with us and said, okay, here&#8217;s how we&#8217;re going to help you set up your shop, because we knew what machines we were going to get in, we knew how much space they took and we kind of mapped out the product flow from powder coming through the door, getting inspected, going into the backside of their facility here, going into our machines, making sure that our machines were running tight, and then going from our machines into the post-process area which is on another side of a wall to separate those two different variables. And then they actually came in and helped us write most of our quality manual. You know I&#8217;d been inspecting and looking at ISO manuals. So I knew ISO 9001. I knew AS9100. But the team at TDO, Sarah Burlingame over there, came in and helped us walk through each of those various steps, making sure that we tailored our manuals directly to our processes and directly to what we were doing.</p>
<p>And I&#8217;ve got to say that has really been a tremendous benefit for us because in the four years that we&#8217;ve been AS9100 certified we&#8217;ve had count them one minor finding on all of our audits and that was just. It was on our last audit and it was kind of crazy because the auditor came in, couldn&#8217;t find anything really wrong with our systems and what we were doing and he said you know, you didn&#8217;t take into account this bulletin that came out in August. We got looked at in September. That said you need to have a risk assessment for the impact of climate change in your risk assessment in your AS9100. I was like are you kidding me? He had to find something and that&#8217;s what he found. Yes, indeed, we&#8217;ve been just partnered up with TDO and the FuzeHub MEP. We partnered up with FuzeHub statewide and we&#8217;re at the Aerospace Conference in Canada as part of their project a number of years ago. We&#8217;ve worked with FuzeHub at the Innovation Summit. I mean, it&#8217;s just been a tremendous boon to what we try and do here at Vetted Tech.</p>
<p>Steve Melito: Oh great, and many thanks for going down to Washington DC last week for what they call Hill Day, and that&#8217;s when the Manufacturing Extension Partnership Nationwide talks to Congress, and it&#8217;s important for them to hear from manufacturers like yourself as well.</p>
<p>Mike Mowins: PDO and what the whole MEP system is done for us. The other thing I didn&#8217;t touch on is we partnered up with Mohawk Valley Community College and Corey Albrecht and his team out there. John Laporte was very early in our process of going towards CMMC that we want to talk about as well. But the opportunity I had to go down to DC was really timely because we were able to go down and promote the MEP partnership. But also talking about an appropriation that we are requesting through our Congress and Senate representatives for the next Mantec bill to support our warfighters even further and upgrade our shop here as well as duplicate our shop in the Far East.</p>
<p>Steve Melito: Good yeah, so let&#8217;s shift gears and talk about cybersecurity a bit. Your company has implemented NIST 800-171 cybersecurity protocols and is moving from CMMC-1 to CMMC-2. Why did you earn those certifications when so many other manufacturers are either wondering what the heck I&#8217;m talking about or are waiting to go after them?</p>
<p>Mike Mowins: When I was working at Shut Up Screw, as I said, I was the small business liaison to the Aerospace Industries Association and as part of that, I was one of the original interviewees with the DOD and the government to be asked okay, we&#8217;re going to implement cybersecurity, how do we create this and what are the swim lanes we need to be in? Now that goes all the way back into the mid 2000s, late 2000s, early 2020, early 2010s, and we actually developed the swim lanes for how you do CMMC, If you&#8217;re a manufacturer, if you&#8217;re a service bureau, if you&#8217;re doing this, if you&#8217;re doing that and so I knew it was coming. I knew it was going to be a critical part of any work we wanted to do that was going to support DOE, DOD and any of the government type of customers, and so I started very early on. When Corey Albrecht and the team over at Mohawk Valley and CCM over there started their program, I was one of the first applicants for their CMMC training program under the first round tranche of grants over there, and so we had their auditor associate company up in Watertown area come in, go through our first assessment with us. We looked at what we found and said, okay, how do we do this? And as I worked through our implementation, I knew that we didn&#8217;t want to have a very wide network because we&#8217;re a small company and we want to keep it that way to an extent. But we also want to keep a very tight lid on all of the CUI and levels above that CUI that come in and out of our company here. And we&#8217;re ITAR registered, so we&#8217;re registered into the Joint Certification Program as well. JCP in-portal, out-portal that we could control very tightly and create. That enclave where all of our CUI resided never got out into the outside world. We have internal virtual networks as opposed to one large network for the company. If you come in as a guest. It&#8217;s a very separate network within our organization from our internal organizations and almost all of our machines are hardwired so it never goes out over an open network anywhere with what we&#8217;re doing in CUI. So, CMMC, we knew it was coming. We knew it was going to be a critical stepping stone going to maintain all of our DoD business and so we got into that process very early and because I had a background in it with what I did with AIA earlier, I was able to move us along that path very quickly.</p>
<p>Steve Melito: Good so, Mike, one last question for you how can potential Vetted Tech customers reach you to talk about parts and projects?</p>
<p>Mike Mowins: Well, we&#8217;ve got a pretty active website and you can actually log into our website. We&#8217;ve got a customer portal there. All you have to do is go into the inquiry part of our portal and say I&#8217;ve got this, can you help me? But they can also call us or reach out to us via our email at any time as well. You know I get emails and inquiries coming in and out through our web portal on a regular basis, but they can also reach out to us through the local MEP, Jim D&#8217;Agostino, over at TDO. You know if he&#8217;s got another company that he&#8217;s working with that he finds needs what we do. He&#8217;s a great go-between, a great way to connect us up, and we do that with Corey Albrecht, we do that with Everton and Rika is out at FuzeHub. Overall, we work with Elena on a regular basis. It was great to go down to DC. We had a couple of customers come back through that as well. So really, by our website, our website wwww.vetted3d.com, or direct to me, m Mullins at Vetted3D.com, or inquiry at Vetted3D.com Any of those emails will get to us and get the whole process started on how we make your parts for you.</p>
<p>Steve Melito: Fantastic, Mike. Thanks so much for being part of New York State Manufacturing Now.</p>
<p>Mike Mowins: Steve, we are excited. The partnership with MEP FuzeHub TDO, Corey Albrecht and his team, john Laporte, on the CMMC side has just been a true boon to our organization here and we look forward to many more years of working with the group there.</p>
<p>Steve Melito: I&#8217;d love to hear, and thanks for your support of the whole MEP network. It&#8217;s really critical.</p>
<p>Mike Mowins: Well, their support to us is critical as well, and we truly appreciate it.</p>
<p>Steve Melito: Fantastic. So we&#8217;ve been talking to Mike Mowins, President and owner of Vetted Tech Incorporated in Syracuse, New York. Two of the topics that we&#8217;ve discussed today additive manufacturing and cybersecurity are important parts of some upcoming FuzeHub events. The first is our Spring 2025 Finger Lakes Cybersecurity Event in Rochester, that&#8217;s on April 17th. The second is a Rapid Tooling Workshop, also in Rochester, on July 16th. You can learn more about both events by Googling the FuzeHub Events calendar list, and I&#8217;d encourage you to sign up for the cybersecurity event soon, while space is still available. And if you missed any of that, don&#8217;t worry. Just email info at FuzeHub.com and we&#8217;ll get you the information that you need. So, on behalf of FuzeHub and New York State Manufacturing Now, this is Steve Melito signing off.</p>
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		<item>
		<title>Go Global and Feed Demand</title>
		<link>https://fuzehub.com/podcasts/go-global-and-feed-demand/</link>
		
		<dc:creator><![CDATA[Olivia D'Angelo]]></dc:creator>
		<pubDate>Wed, 05 Mar 2025 21:42:35 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=57103</guid>

					<description><![CDATA[Everybody needs to eat and drink. If you’re a food or beverage manufacturer from New York State, feeding international demand doesn’t have to leave you hungry for help and thirsty for assistance. Global NY, part of Empire State Development (ESD), provides funding, marketing, connections, technical assistance, and trade missions. Join FuzeHub for a discussion with &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/go-global-and-feed-demand/"> <span class="screen-reader-text">Go Global and Feed Demand</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p style="font-weight: 400;">Everybody needs to eat and drink. If you’re a food or beverage manufacturer from New York State, feeding international demand doesn’t have to leave you hungry for help and thirsty for assistance. Global NY, part of <a href="https://esd.ny.gov" target="_blank" rel="noopener">Empire State Development (ESD)</a>, provides funding, marketing, connections, technical assistance, and trade missions.</p>
<p style="font-weight: 400;">Join FuzeHub for a discussion with Kathryn Bamberger, Senior International Trade Manager for Global NY, and learn about programs like STEP and EMAS. There’s also the<a href="https://esd.ny.gov/global-ny-fund-grant-program" target="_blank" rel="noopener"> Global NY Grant Fund Program</a> and the curiously-named Certificate of Free Sale, evidence that products are legally sold or distributed without restriction.</p>
<p style="font-weight: 400;">Then join Global NY and FuzeHub for Vitality in the Valley: Farm to Factory in Herkimer, NY on June 3 and 4<sup>th</sup>. <a href="https://fuzehub.com/viv2025/">Register here</a>.</p>
<p><iframe style="border: none;" title="Embed Player" src="https://play.libsyn.com/embed/episode/id/35547245/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" width="100%" height="192" scrolling="no" allowfullscreen="allowfullscreen"></iframe></p>
<h3>Transcript:</h3>
<p>Steve Melito: Hey everybody, welcome to New York State Manufacturing Now, the podcast that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. Today we&#8217;re talking to Kathryn Bamberger, senior International Trade Manager for Global New York. Katherine is based in Albany, but Global New York helps New York State companies enter or expand their presence in the global marketplace. That includes food and beverage manufacturing, something that we&#8217;ll talk about today. Kathryn, welcome to New York State Manufacturing Now.</p>
<p>Kathryn Bamberger: Thank you, Steve, it&#8217;s great to be here.</p>
<p>Steve Melito: Third time&#8217;s a charm. I&#8217;m so glad that we&#8217;re here doing this and you know right off the top. So New York State has several thousand food and beverage manufacturers. That&#8217;s a pretty good market. What would you like them to know about global New York in general?</p>
<p>Kathryn Bamberger: Well, our goal primarily is to help companies market and sell their products outside of the United States. So that means navigating different cultural mores, language barriers, regulatory environment. You know there are lots of little details that help make a company successful and that will help them not only in those international markets but also domestically. I mean, there&#8217;s nothing like a good story saying you know, did you know, we&#8217;re being sold in London or Japan, or you know South America. It&#8217;s a great story to be able to tell and it&#8217;s always exciting when people see things from their hometown or their home state in parts far flung.</p>
<p>Steve Melito: It is. I would imagine too it can help you to get recognized. Sometimes it&#8217;s hard to be sort of a star in your own backyard. People take things for granted. So yeah, if you can be over in London then you can become famous next door. Let&#8217;s talk about some specific programs, starting with the Export Marketing Assistance Service, or EMAS.</p>
<p>Kathryn Bamberger: Yes, EMAS, because we&#8217;re all about acronyms here in government.</p>
<p>Steve Melito: How does it help food and beverage manufacturers?</p>
<p>Kathryn Bamberger: So not only food and beverage, but really any manufacturers, and we work with some contractors who actually live in these markets overseas. So they&#8217;re stationed in 187 different countries around the world cultural differences, as well as distribution or supply chain or any of those other things that a company would need to know in order to be successful. And then they also can introduce them to local importers and distributors so that that relationship can be established. Even if they&#8217;re not necessarily seeing each other and being able to shake hands at first, they can find out a lot of information. You know now, with technology and websites and the ability to do this kind of video chats and things like that, they can have a representative on the ground in the country to help introduce the New York food and beverage manufacturers with a local partner, and that&#8217;s a free service. It&#8217;s offered to companies that are at least adding more than half of their value within the state of New York, and that&#8217;s typically everything from intellectual property, warehousing, manufacturing. Manufacturing is the easiest thing, but we also have some flexibility in counting other kinds of inputs just to make sure that they hit that criteria.</p>
<p>Steve Melito: Great. So that&#8217;s the EMAS program Export Marketing Assistance Service. And the next acronym, a little easier to remember, is STEP, that&#8217;s the Global New York State Trade Expansion Program. And it lets small businesses apply for up to $10,000 in grants.</p>
<p>Kathryn Bamberger: Right. So that program is funded by our federal partners at the Small Business Administration, and because the balance of trade is so important to us, like we need to make sure that we&#8217;re playing in the global marketplace, and so we want to make sure that small businesses have an opportunity to access those markets as well. That&#8217;s why we provide these programs. So it&#8217;s not just that it&#8217;s something nice to do, it&#8217;s something that&#8217;s important to do for the global economy and for the state&#8217;s economy, and so we have this program where companies can get reimbursed for some of these export marketing programs that they might undertake, and that&#8217;s everything from trade shows that are held here in the United States as well as overseas. They might need to do some tweaks to their website translation of some of their materials or promotional brochures, or do some social media advertising Any of those kinds of things to help them grow their business in these foreign markets are eligible for a 50% reimbursement up to $10,000 in any given program year.</p>
<p>Steve Melito: Okay, and so for some of the website work. I would imagine that&#8217;s for localization and the local language. Is that right?</p>
<p>Kathryn Bamberger: That&#8217;s part of it, but also, you know, sometimes selling platforms or having understanding of exchange rates or if there&#8217;s any shipping requirements that are different from their domestic markets, anything on the website that helps foreign customers navigate their website and be able to place orders.</p>
<p>Steve Melito: Okay, and it&#8217;s a good way to go to some of those big European trade shows, right?</p>
<p>Kathryn Bamberger: European or domestic. So there are some that are here in the United States, including the fancy food shows, the natural products expos, sweets and snacks in Chicago, private label manufacturers. Those are all shows that have an international marketplace because those foreign buyers will come to the US to see the best and brightest in the in the industry. But yes, also the big trade shows in Germany, in London, all over the world. There&#8217;s a really big one that just took place in February in Dubai, that&#8217;s called the Gulf Food Show and that&#8217;s a really cool one. There&#8217;s shows in Japan, South America, America, Canada, really all over the world, because you know, everybody&#8217;s got to eat.</p>
<p>Steve Melito: That&#8217;s for sure. So that&#8217;s the STEP program. This next program doesn&#8217;t have an acronym, it&#8217;s just the Global New York Grant Fund Program. That&#8217;s correct. It lets small businesses apply for grants up to $25,000 to begin or expand exporting, which to me sounds a lot like STEP. But how is it different and what should people know about it?</p>
<p>Kathryn Bamberger: It is very different and it&#8217;s one that was launched when sometimes the federal funding can be volatile. So this was one that is state funded and I like to compare the two. STEP is kind of like an a la carte menu so you apply for an activity, you complete the activity, you get paid, and even though it&#8217;s a $10,000 overall limit, each type of activity has a cap amount that&#8217;s a little bit smaller. So trade shows are, say, $5,000 in reimbursement on a $10,000 or more spend the Global New York Fund you can combine multiple activities and include other things such as product certifications, and those are all combined into a single grant application. So it&#8217;s a little bit more money, it&#8217;s a little bit more involved in terms of an application process and you only are paid at the end of all of the project&#8217;s completion. So you might be out of pocket a little bit longer, but the total amount that you can access is larger, and so that&#8217;s really the distinguishing factor between the two grant programs. The other thing is that trade organizations and nonprofits so industry associations, food processing associations, associations, food processing associations, chambers of commerce or other consortia of multiple companies can apply for this funding, which is not true of the STEP grant. That&#8217;s only for companies.</p>
<p>Steve Melito: Okay, good Thanks for explaining that. Those are some pretty key distinctions. So Global New York can also provide something called a certificate of free sale to companies who can&#8217;t obtain this document elsewhere. What the heck is a certificate of free sale to companies who can&#8217;t obtain this document elsewhere? What the heck is a certificate of free sale and why would I want one?</p>
<p>Kathryn Bamberger: So, technically, the certificate of free sale indicates to a foreign government that this product is the same product that they&#8217;re offering for sale in their domestic home market, that it&#8217;s not encumbered by any regulatory restrictions or anything, and that it is available. It&#8217;s an export document. There are lots of different kinds. That&#8217;s one of many that an importing government might require of a company. So for the Department of Agriculture and Markets they inspect a lot of food processors and for any of the companies that they inspect they will provide this certificate of free sale. Oftentimes companies will fall out of their jurisdiction, either because they&#8217;re not doing any regulated processing in the state of New York, and that&#8217;s you know. Another aside on the STEP grant because it&#8217;s a federal program, the processing doesn&#8217;t necessarily have to be in New York. The company needs to be headquartered in New York, but the processing or the ingredients could come from anywhere in the US. And so when that&#8217;s the case, we will work with companies that can&#8217;t obtain the certificate through the Department of Agriculture and Markets or through the federal government and provide this official New York State letter indicating that, yes, we&#8217;re familiar with the company, we&#8217;re familiar with their operations. We don&#8217;t have them in violation of any of our regulations in the state and that this is the same product that they&#8217;re offering for sale here in the United States. It&#8217;s sometimes used as a health certificate, sometimes used in lieu of other documents, but it&#8217;s really just an assurance to the foreign importing government that, yes, this is an official product, an official company, and gives them some assurances that they&#8217;re not just some fly-by-night organization.</p>
<p>Steve Melito: Makes sense. So there&#8217;s a partnership between Global New York and some other organizations, including New York Ag and Markets, to help food and beverage manufacturers develop some plans, access capital and sell in Canada. Can you tell us some more, including maybe how to sign up for this?</p>
<p>Kathryn Bamberger: Sure, absolutely. So. We&#8217;ve partnered with the Small Business Development Centers across the state. They&#8217;re located on a lot of SUNY campuses, and then the Department of Agriculture and Markets is also a member of a consortium of Northeastern and Midwestern states called Food Export. So the Small Business Development Centers are really great for companies that are in maybe earlier business mode. So maybe they&#8217;ve got a home processor&#8217;s license or maybe they&#8217;re really just doing contract manufacturing or a small commercial kitchen manufacturing and they&#8217;re not necessarily ready to scale up or they need some capital. And so that&#8217;s where the small business development centers can really help them develop a marketing plan and then a growth plan, and part of that growth plan might be something like starting to export. That can help increase the production capacity, find new markets to help balance out some of the volatility that they might be experiencing as they access newer and bigger customers. And their counseling is not necessarily specifically to export, but they do actually have an international exporting expert on their staff that covers the whole state and then a lot of those same programs that we offer through Global New York are also offered through food export organization, their criteria being at least half the product has to be grown in the United States.</p>
<p>So for some companies that are in confectionery or coffee roasting, chocolate, things that aren&#8217;t grown in the United States, that&#8217;s where we can help, and so, rather than having companies try to figure out which programs they belong in and where they are, we formed this consortium of these export partners to help get companies the right information and the right kind of assistance that they need at the right time, and so we&#8217;re trying to bring companies along that process to grow. And, of course, our next nearest largest company customer and best friend is Canada, because we share a fairly significant border with not only two of the provinces but also, you know, most of their population lives within a very close drive of upstate New York and they have a very strong affinity for American products. We share a language, you know, even with the French language requirements of Quebec, most of the business transactions with importers and distributors, the regulatory environment, all of that is all very similar and familiar, and so they&#8217;re a great first market, particularly for a lot of food and beverage companies.</p>
<p>Steve Melito: Good to know. So last year, global New York sponsored an annual FuzeHub event called Vitality in the Valley, and we thank you for that. It was great. What were some of the conversations that you had at this event and are you going to come back this year?</p>
<p>Kathryn Bamberger: Well, of course it&#8217;s a great event. Not only do we get to highlight some of the great food and beverage that&#8217;s in the local area, but also, you know, networking and all of the business supports and opportunities that FuzeHub has to offer again to help with that scaling up or fixing you know, fixing hurdles or bumps in the road and into being a successful company through any kind of growth periods. And so the conversations that I tend to have it&#8217;s interesting. You know I&#8217;ve been doing this work for the state for quite some time now and still more often than not will come across companies who&#8217;ve never heard of it, have no idea what we do and didn&#8217;t even realize that exporting was anything they could even consider for their business, because it&#8217;s just something they&#8217;re not familiar with. It is a business of details, it&#8217;s a business of relationships, but it is always interesting to me to find how many people just really don&#8217;t even consider this as an opportunity or possibility and it really is a good one. Other kinds of conversations is, you know, just some of the storytelling like not realizing that you know once upon a time our friends at Chobani had bought a little yogurt plant in upstate New York and were not the global powerhouse that they are now and they took advantage of some of these programs and grew the business and they&#8217;ve made some smart investments and some smart decisions and now they&#8217;ve got plants elsewhere as well and they&#8217;re selling all around the world. But also that some of the most iconic global brands came out of the state of New York. You know not only Chobani but Jell-O, really, and you know we had a lot of bird&#8217;s eye plants in upstate New York. Pepsi is a New York brand, so we have a lot of those stories to tell about companies that have grown and done well. We have lots of stories about companies that have grown and done well. We have lots of stories about companies that have just for a period of time, really met the right person at the right time and were willing to entertain the opportunity. Maybe they had to make some tweaks to their product in terms of packaging or sizing or flavor profiles in order to be successful in that foreign market, but we have companies that are selling bagels in Japan and exporting beer. Everybody&#8217;s interested in buying New York wines. We&#8217;ve got a lot of companies that do incredible pastry and bread products. We ship pizza, frozen pizza all over the world, ice cream just lots and lots of examples, and those stories are always fun to share.</p>
<p>Steve Melito: For sure I&#8217;m going to get hungry. That&#8217;s some good stuff. I am a little hungry, so hey. Last question for you, Kathryn how can food and beverage manufacturers get in touch with you, or with Global New York in general, for some more information?</p>
<p>Kathryn Bamberger: Sure. So of course we have a website it&#8217;s part of the Empire State Economic Development no-transcript and, of course, always through FuzeHub. You know FuzeHub is a great partner and makes a lot of references for us, which we&#8217;re really grateful for. And of course, you know, anybody can and I&#8217;m talking to people across the northeastern part of the state for my day job but food and beverage from across the state, given my history with agriculture and markets, and they can always reach out to me directly too.</p>
<p>Steve Melito: Excellent. Kathryn Bamberger, thank you so much for being part of New York State Manufacturing Now.</p>
<p>Kathryn Bamberger: Steve, it&#8217;s a pleasure. It&#8217;s always great to talk with you.</p>
<p>Steve Melito: You betcha. So we&#8217;ve been talking to Kathryn Bamberger, senior International Trade Manager for Global New York, which helps New York State companies, including food and beverage manufacturers, enter or expand their presence in the global marketplace. Before we go, I&#8217;d like to invite you to mark your calendars for an upcoming event where food and beverage manufacturing and agriculture meet. It&#8217;s called Vitality in the Valley, the event that you heard Kathryn and I talk about. It&#8217;s scheduled this year for June 3rd and 4th at Herkimer College in Herkimer, New York. June 3rd is exhibitor setup in a networking reception with Amazing Cuisine. June 4th is the main B2B event, which will include a keynote address from just about the biggest name in agriculture in New York State, and I&#8217;m not going to tell you just yet to keep you in suspense. If you&#8217;d like more information now, check out FuzeHub.com, slash viv2025 or email info@FuzeHub.com On behalf of FuzeHub and New York State Manufacturing Now, this is Steve Melito signing off.</p>]]></content:encoded>
					
		
		
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		<title>Supply Chain Brains</title>
		<link>https://fuzehub.com/podcasts/supply-chain-brains/</link>
		
		<dc:creator><![CDATA[Paul Hook]]></dc:creator>
		<pubDate>Wed, 19 Feb 2025 20:39:01 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=56894</guid>

					<description><![CDATA[Whether you’re concerned about tariffs, sustainability, or conserving cash, supply chain management is critical to the success of your operations. Through its Supply Chain Initiatives program, the New York State Manufacturing Extension Partnership (NY MEP) can help your company navigate these turbulent times. Join FuzeHub for a discussion about supply chain management with Don Lynch, &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/supply-chain-brains/"> <span class="screen-reader-text">Supply Chain Brains</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p class="p1"><span class="s1">Whether you’re concerned about tariffs, sustainability, or conserving cash, supply chain management is critical to the success of your operations. Through its <a href="https://newyorkmep.org/nys-manufacturing-supply-chain-maturity/" target="_blank" rel="noopener">Supply Chain Initiatives</a> program, the New York State Manufacturing Extension Partnership (NY MEP) can help your company navigate these turbulent times.</span></p>
<p class="p1"><span class="s1">Join FuzeHub for a discussion about supply chain management with Don Lynch, Senior Project Manager at <a href="https://www.tdo.org/" target="_blank" rel="noopener">Train Develop Optimize (TDO)</a>, the NYMEP Center for Central New York; and with <a href="https://whitman.syracuse.edu/faculty-and-research/faculty-staff-directory/details/pcpenfie" target="_blank" rel="noopener">Pat Penfield, Professor of Supply Chain Practice at Syracuse University</a>. You’ll learn about Supplier Scouting, upcoming training workshops, and much more.</span></p>
<p><iframe style="border: none;" title="Embed Player" src="https://play.libsyn.com/embed/episode/id/35351860/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" width="100%" height="192" scrolling="no" allowfullscreen="allowfullscreen"></iframe></p>
<h3>Transcript:</h3>
<div class="scroll-box">
<p>Steve Melito: Hey everybody, welcome to New York State Manufacturing Now, the podcast that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. Today we&#8217;re talking to Don Lynch, senior Program Manager at Train, develop, optimize, or TDO, which is the New York Manufacturing Extension Partnership Center for Central New York. We&#8217;re also talking to Pat Penfield, professor of Supply Chain Practice at Syracuse University. The topic of our talk, supply chain management, is an important one for manufacturers. Whether you&#8217;re concerned about tariffs, sustainability or just conserving precious cash, supply chain management is critical to the success of your operations. Don and Pat, welcome to New York State Manufacturing Now. Yeah, great to be here, Steve. Thank you, wonderful. So, Don, let&#8217;s start with you. Please tell us about yourself. Where did you work before joining TDO and how did your manufacturing experience shape your current supply chain focus?</p>
<p>Don Lynch: Thanks, Steve. I had a wonderful set of experiences in my career. I have had them so far. I&#8217;ve worked in manufacturing, performing operations roles and supply chain roles over the last 30 years prior to joining the MEP network. The last 15 years of that were with a medical device company here in the central New York area. I have been very fortunate to have joined TDO about two years ago and have had just a lot of fun working with small and medium-sized manufacturers across New York State to help them improve, among other things, their supply chain management practices. So I feel very fortunate to have an opportunity to continue to do what I enjoy doing so much.</p>
<p>Steve Melito: That&#8217;s fantastic and, Pat, please tell us about yourself as well. Before we began the podcast, I was having a laugh with you about how you have been on television. You&#8217;ve obviously, in addition to your education, you have many years of industry experience, including for some well-known companies. So what can you tell us?</p>
<p>Pat Penfield: Yeah, Steve. So prior to joining academia, I was in industry for 15 years, worked for Johnson Phillips Corporation and Raymond. I&#8217;ve got my PhD in sustainable resource management and I&#8217;ve been teaching here at the school for 20 years.</p>
<p>Steve Melito: All right that&#8217;s fantastic. So let&#8217;s talk supply chain management. It&#8217;s complex, but let&#8217;s try to simplify it a bit. Don, we can start with you again, In basic terms and at a high level. What&#8217;s it all about?</p>
<p>Don Lynch: Yeah, I thought a little bit about how to simplify something that at times can be really complex and challenging, and so I&#8217;ll take a shot at it. I think what we&#8217;re trying to do in supply chain management is to help make sure that we&#8217;re spending what&#8217;s necessary to generate revenue not more, but not less, because we can sacrifice the revenue. So, to simplify this, I think we&#8217;re trying to make sure we&#8217;re making good decisions about the money that we spend to earn revenue in a competitive marketplace, and that money is often focused on resources, materials that we purchase, services that we buy to help generate those products and or services equipment, inventory, investment and then the conversion activities what I like to call turning stuff into stuff. You know really complex terms there, but you know getting those resources in converting them into products and services that then can be sold in a competitive marketplace at a price point that&#8217;s higher than what you spent to get to that point.</p>
<p>Steve Melito: Absolutely, Pat, what would you like to add to that?</p>
<p>Pat Penfield: Yeah, I think Don&#8217;s right on. I think it&#8217;s just input, transformation, output, and so you know we&#8217;re trying to do it the lowest cost, highest quality, and you know that&#8217;s what all companies are seeking.</p>
<p>Steve Melito: So Don. What are some common supply chain management problems you&#8217;ve seen manufacturers struggle with, and are they different at smaller companies?</p>
<p>Don Lynch: I think that the issues are common. The bigger question may be the scale of the risk as you&#8217;re dealing with these issues. Some of the more common issues that I run into are lack of alignment between what is being prepared for so we get back to that discussion about spending money to prepare and win revenue in a competitive marketplace. If there&#8217;s a lack of alignment or a lack of understanding, then the money that&#8217;s being spent doesn&#8217;t always translate directly into revenue that&#8217;s earned in the marketplace, and I think that&#8217;s a common challenge everywhere. And aligning what is sometimes viewed as maybe an internal facing function operations and supply chain management with what sometimes is viewed as an external facing function sales and marketing, getting those two in alignment with each other so that you&#8217;re spending money on what will generate revenue for the company and vice versa, you&#8217;re seeking and earning revenue opportunities that the company is able to fulfill that alignment piece is probably one of the biggest common challenges that I&#8217;ve run into.</p>
<p>Steve Melito: Sure and Pat, you mentioned earlier that you&#8217;ve done some work for some very large companies like Raymond Corporation. How do their challenges, say, differ from smaller manufacturers and are there just some common challenges in general that you see?</p>
<p>Pat Penfield: Yeah, there are common challenges and I think the two areas that I think most companies are struggling with is cost and labor, especially in New York, and so this is the unfortunate thing, right? So everybody&#8217;s trying to figure out how can we do things at a lower cost, but it doesn&#8217;t help with the COVID situation that we had, and then this tariff situation that&#8217;s occurring and inflation overall, right. So I think a lot of manufacturers are struggling with that right now. So try to do the most and I think if you&#8217;re a smaller company, struggle even more because you don&#8217;t have that economies of scale, and so it just makes it more and more difficult to be able to just recover from a cost standpoint. And labor, labor is a big issue. Everybody&#8217;s struggling with labor, trying to get good people. So I think it&#8217;s harder for the smaller companies to get great people because they don&#8217;t have the resources and the wherewithal that some of these large companies have, you know, in offering just great salaries.</p>
<p>Steve Melito: So I think there was, you know, just this issue that&#8217;s been percolating within the supply chain, you know, with these two areas in general, yeah, it&#8217;s an interesting one to think about workforces related to supply chain, and I think it&#8217;s sometimes siloed the way that people think about it, but you&#8217;ve both made a great point that it is indeed going to affect a lot of things. So part of the reason that you&#8217;re both here today is to talk about a pretty helpful program that the New York State Manufacturing Extension Partnership is running. It&#8217;s called Supply Chain Initiatives and it can provide help to companies. So, don, we can start with you again. What is this program about?</p>
<p>Don Lynch: Thanks, Steve. There&#8217;s some funding that is coming from our federal sister organization, the National Institute of Science and Technology. There&#8217;s funding that&#8217;s provided under the CHIPS and Science Act and that has resulted in some state awards happening across the country for states to help small and medium-sized manufacturers improve their competitiveness through improving their supply chain management practices. So here in New York we&#8217;ve got several things that we&#8217;re doing to deploy this funding in a way that benefits small and medium-sized manufacturers. The first is we&#8217;re running a supplier scouting program. So we have a set of very talented resources within our MEP network that we&#8217;re leveraging and some tools and processes to help us help companies find better suppliers. This could be because there is some type of a quality or delivery issue with an existing supplier. It could be a new technology that the current supply base can&#8217;t provide. It could be a risk management play to help reduce the risk of a single or sole source supplier, or maybe a supplier that may be coming from a long distance away, outside of the country. So those types of situations are all leading companies to look for new suppliers and we can help with that by searching, evaluating suppliers, screening them and confirming that they&#8217;re able to meet a manufacturer&#8217;s requirements and they&#8217;re interested in doing business with that manufacturer. So we&#8217;re doing literally dozens of those requests every week for companies right now and really helping, I think, a lot of companies align with a better and stronger supply base than they had before. The second program that we&#8217;re running is called a supply chain assessment, and so we are meeting with small and medium-sized manufacturers to evaluate their current supply chain management practices versus a set of 59 best practices that I&#8217;ve curated over 30 years of making mistakes in my career, lots of lessons learned that I&#8217;m happy to share with folks in that space. Not every best practice applies to every company, so that&#8217;s a big part of the conversation is what are you doing today? Why are you doing that? Have you considered these best practices? If they apply? We&#8217;ll try to boil that down to a small set of prioritized recommendations that we&#8217;ll share with the company and then come back and try to help with some implementation under the grant funding. And the third program that we&#8217;re running, which I&#8217;m very excited to be doing in partnership with Pat, is we&#8217;re offering a series of supply chain and strategic sourcing workshops that are subsidized by grant funding so we&#8217;re able to create access to these very high quality programs to help companies improve their skill set in supply chain management with their people, and so we&#8217;ve completed one of three workshops. We have two more scheduled between now and the end of the grant period, which is scheduled to end in May of this year.</p>
<p>Steve Melito: Okay, great, and that&#8217;s a nice segue down over to Pat and Pat, you&#8217;re an important part of this effort, especially in terms of the instruction, important part of this effort, especially in terms of the instruction. Can you tell us a little bit about this Supply Chain Initiative program and how it can help manufacturers?</p>
<p>Pat Penfield: Yeah, what we&#8217;re trying to do, Steve, is again teach people certain processes, certain techniques, certain tools, and really that&#8217;s the whole. Goal is, again, education. How can we make them get better at what they do right? And that&#8217;s really what you want to do Right. Just learn, you know, try to grow. And these are great classes. You know. The first one we had was just on an introduction to supply chain management. Again, just to kind of reiterate and talk about you know what processes are and you know we looked at various things that are happening today and trying to figure out. You know how do we deal with tariffs, these cost increases. You know what do we have to do in order to make sure the supply chain is stable, whole, and you know you&#8217;re not dealing with issues and problems. That&#8217;s really kind of what we talk about. Then we talk about tools that you can use. You know that TDO offers and you know very exciting and then our next two are going to be on sourcing right, very, very key and very critical these days, especially with this tariff situation that&#8217;s going on, you know, on in our country. And so, again, if you&#8217;re a sourcing person, you&#8217;re really very, I&#8217;m sure, very anxious and very concerned about these potential tariff impacts, because that&#8217;s a cost that they&#8217;ll be bearing. So I think the other thing which is nice about this class it works hand in hand with what Don&#8217;s doing, and Don is by far one of the best supply chain professionals in the country not the state in the country and so a lot of your listeners. They&#8217;d be very, very fortunate to work with Don because he is one of the best, and so this is kind of the neat thing these work hand in hand right. So we&#8217;re going to teach you some things and Don&#8217;s going to hopefully help them implement those things, and that&#8217;s ideally what this whole thing&#8217;s all about is getting better at what we do.</p>
<p>Steve Melito: Good. One of the terms you mentioned, don, was supplier scouting, and it makes me think about a time when it seemed like you could just go to Google and do a search and come up with a great list of suppliers. And if that couldn&#8217;t do it, then you&#8217;d go to say ThomasNet or GlobalNet or GlobalSpec or some industrial search engine and look there. That just doesn&#8217;t work as well as we&#8217;d like it to in theory. So what does the term supplier scouting mean and what&#8217;s the value that MEP centers can bring to this process?</p>
<p>Don Lynch: Yeah, I think it&#8217;s a great observation and a great comparison to make. It seems easy, but it&#8217;s not. One of the things that I learned from Pat very early in my career was this is a relationship business. You have relationships that facilitate effective communication, and what I mean by that you know it&#8217;s a broad term but helping to make sure that both the suppliers completely and thoroughly understand what they need to do to meet their customers&#8217; needs and, vice versa, that the customers are completely and thoroughly explaining to suppliers what they need. So a lot of this process is gaining an understanding of what&#8217;s required for a supplier to successfully meet the needs of a small or medium-sized manufacturer and then trying to, at least preliminarily during the scouting process, identify if they&#8217;re able to meet those. So I think that&#8217;s kind of the first step is what do you need? So we have what we call an intake session with a small or medium-sized manufacturer and we try to capture what those requirements are. It&#8217;s not uncommon to have that first discussion result in a second or third follow-up to clarify, because we really want to understand exactly what the challenge is. That&#8217;s not being met and then picking up the phone and talking to people. Yes, those tools that you mentioned are part of our process. We&#8217;re clearly trying to take advantage of any technology that we can to make this as efficient as possible. But, if you will, that&#8217;s a starting point. That&#8217;s a list of contacts to make and then we pick up the phone and we start talking to people. This is what we need. This is what we&#8217;re trying to help with. These are some of the challenges that the current suppliers are having meeting that need. Is this something that you think you might be able to help them with? If not, that&#8217;s great. Now we know nine out of 10 times we will ask that supplier do you know someone that might be able to do this? And we&#8217;ll get an answer. And that&#8217;s really valuable. You don&#8217;t get that from a Google search or from a ThomasNet search Not that those aren&#8217;t great tools they are. But that conversation helps get you into that next level of nuance of maybe what specifically the supplier can provide that the manufacturer may need or not. And then, because we&#8217;re all part of a network of people, they&#8217;re often able to help us if they&#8217;re not the right ones and they&#8217;re usually very upfront about. You know, we don&#8217;t want to get into something that isn&#8217;t going to be successful either. So having that conversation upfront and really leveraging the relationship aspects of that help us to, I think, connect suppliers that are of a higher caliber, more capable than perhaps what the manufacturer is working with today, and that ultimately helps them become more competitive.</p>
<p>Steve Melito: Right and Pat, what do you think it takes for a manufacturer to be successful at supplier scouting? Certainly, there&#8217;s a need to really roll up your sleeves, but are there certain skills that someone would need to have to be good at this?</p>
<p>Pat Penfield: Yeah, I think what Don had just stated right, it&#8217;s that process. You know, having a process in place, you know, being able to understand exactly how to do it is really key and very important. I think what Don had just stated makes perfect sense. But again, if I was one of your listeners, if I was a manufacturer, I&#8217;d be working with Don just to learn the process. Once you have the process, then you know you can go ahead and start doing that stuff on your own. But that&#8217;s the great thing about Don and his organization They&#8217;ll teach people how to use that process and I think once you&#8217;ve done that, then you can go ahead and do your own supplier scouting. It&#8217;s not a hard process, it&#8217;s just a process you have to learn right and so you know. The neat thing about Don&#8217;s experience is he&#8217;s done this before. He knows how it works, he knows how to implement it and then he can show you, know these companies, how to do so. And if you do that, that&#8217;s how you can improve and get better. You know from a supplier scouting standpoint.</p>
<p>Steve Melito: Good. Let&#8217;s talk about the training workshops a little bit. You had both mentioned some of the topics that are covered, but when you say training workshop, people have an image that pops into their mind and I&#8217;m wondering what is it like? Is it classroom style? Do you listen all day? Do you do hands-on exercises? Maybe some of both? How long does it last? What can you tell us, don?</p>
<p>Don Lynch: Actually I&#8217;m a head sort of pad. This is his area of expertise.</p>
<p>Pat Penfield: Yeah, the workshops are over two days, so three hours on Zoom, right, and so we realize that it&#8217;s difficult for people to be on Zoom for three hours. So you&#8217;re not just going to be listening to me, you&#8217;re going to be watching videos, we&#8217;re going to be discussing articles, we&#8217;re going to be doing some actual cases, we&#8217;re going to be working on some tools, and so you know, the goal is to get smarter at what you do and then, hopefully, give them some tools that they can incorporate and use. Right, and that&#8217;s the whole goal. We want people to come away from the workshops with something that they can actually use and implement, and that&#8217;s truly what we&#8217;re striving to have happen, and it&#8217;s so needed today.</p>
<p>Steve Melito: Good and Pat, how can somebody find these workshops online? Don, maybe same question for you. Are they on a TDO website? Are they somewhere else? I&#8217;m going to defer that to Don first.</p>
<p>Don Lynch: Yeah, so the first thing we always try to do with this process is direct people to their local MEP center. There is a network of folks that are just passionate and skilled about helping small and medium-sized manufacturers succeed. FuzeHub is one of those organizations in New York State that we&#8217;re very lucky to be able to work with. There are 10 other MEP centers. Each MEP center has that contact information on how to register and FuzeHub also has some information on their website about this. So those are all sources to find this Similar to the scouting process. We want to make sure it&#8217;s a good fit. We don&#8217;t necessarily want to encourage someone to attend a workshop that they&#8217;re not going to get value out of. So we&#8217;re doing our promotional efforts through the local MEP centers and relying on their expertise to try to contact manufacturers that they have relationships with that they feel will get the most benefit from this. So that was very successful in our first workshop and we&#8217;re continuing that for the remaining two workshops. Okay, good, and the next one is in March. Next one is in March, that&#8217;ll be on strategic sourcing, and then in May we&#8217;ll have the final of the three workshop series on advanced strategic sourcing.</p>
<p>Steve Melito: Okay, great, and just for our listeners, if you don&#8217;t know who your local MEP center is, I would encourage you to reach out to FuzeHub and we&#8217;ll get you to the right person in the right place. That&#8217;s what we&#8217;re here for. Last question for you both what types of companies should apply to be part of the Supply Chain Initiatives Program? The reason I ask that is there&#8217;s probably somebody who&#8217;s out there saying I&#8217;m too small, or maybe I&#8217;m too big, or it&#8217;s sort of like the whole Goldilocks thing Like what&#8217;s right, what, I&#8217;m too big, or it&#8217;s sort of like the whole Goldilocks thing Like what&#8217;s right? What&#8217;s the porridge that&#8217;s going to taste the best here?</p>
<p>Pat Penfield: You know, honestly, it&#8217;s for everyone. You know that&#8217;s the thing Small, medium sized, large companies. You know there&#8217;s always something that you can learn and, trust me, we would not waste our time with these classes. You know, and that&#8217;s the goal Again always to come away with something you know able to employ.</p>
<p>Don Lynch: Yeah, and I just want to echo what Pat said there. These classes give people an opportunity to learn from. You know, from my opinion, one of the best supply chain management academic institutions in the country Syracuse University and then having Pat a professor of practice in that program who has had both manufacturing and work experience and a lot of academic training and studies and a lot of experience delivering these types of programs effectively. So it&#8217;s a tremendous opportunity for New York State manufacturers to tap into this talent that exists right here in our own community.</p>
<p>Steve Melito: Fantastic and Don and Pat thanks so much for being part of New York State Manufacturing Now.</p>
<p>Don Lynch: Appreciate it, Steve. Thanks for having us.</p>
<p>Pat Penfield: Yes, thank you, Steve, nice to talk to you again.</p>
<p>Steve Melito: You bet. So we&#8217;ve been talking to Don Lynch, senior Project Manager at TDO, and also with Pat Penfield, professor of Supply Chain Practice at Syracuse University. The topic of today&#8217;s talk, supply chain management, is one that small to medium manufacturers can&#8217;t afford to ignore. But here&#8217;s something else that will grab your attention as well. Manufacturing is the most attacked industry by cyber criminals, and many small to medium manufacturers who are attacked unfortunately don&#8217;t recover. The New York Manufacturing Extension Partnership can help you to strengthen your cyber defenses. That&#8217;s why FuzeHub is organizing the Spring 2025 Finger Lake Cybersecurity Event in Rochester on April 17th. For more information, email info at FuzeHub.com. On behalf of FuzeHub and New York State Manufacturing. Now this is Steve Melito signing off.</p>]]></content:encoded>
					
		
		
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		<item>
		<title>The AI Guy</title>
		<link>https://fuzehub.com/podcasts/the-ai-guy/</link>
		
		<dc:creator><![CDATA[Olivia D'Angelo]]></dc:creator>
		<pubDate>Wed, 04 Dec 2024 19:48:03 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=55480</guid>

					<description><![CDATA[Anoop Bhatia of Nowigence is developing artificial intelligence (AI) solutions for businesses of all sizes, including small-to-medium manufacturers. You&#8217;ve probably heard of AI by now, but how much do you know about its practical applications? Join FuzeHub for a podcast about AI that&#8217;s built from the ground up. Learn how AI can improve shop floor &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/the-ai-guy/"> <span class="screen-reader-text">The AI Guy</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p>Anoop Bhatia of <a href="https://nowigence.com" rel="noopener" target="_blank">Nowigence</a> is developing artificial intelligence (AI) solutions for businesses of all sizes, including small-to-medium manufacturers. You&#8217;ve probably heard of AI by now, but how much do you know about its practical applications? Join FuzeHub for a podcast about AI that&#8217;s built from the ground up. Learn how AI can improve shop floor decision making, address workforce challenges, and help you make sense of data analytics. </p>
<p><iframe title="Embed Player" style="border:none" src="https://play.libsyn.com/embed/episode/id/34182420/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" height="192" width="100%" scrolling="no" allowfullscreen="" webkitallowfullscreen="true" mozallowfullscreen="true" oallowfullscreen="true" msallowfullscreen="true"></iframe></p>
<h3>Transcript:</h3>
<div class="scroll-box">
<p>Steve Melito: Hey everybody, welcome to New York State Manufacturing Now, the podcast that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. Today we&#8217;re talking to Anoop Bhatia, the CEO and founder of Nowigence, incorporated in Albany, new York. Nowigence is developing artificial intelligence solutions, and AI in manufacturing is what we&#8217;ll talk about today. Anoop, welcome to New York State Manufacturing Now. </p>
<p>Anoop Bhatia: Thanks a lot, Steve. A pleasure to meet you and your audience. Thanks for inviting me over. </p>
<p>Steve Melito: You&#8217;re most welcome, so please tell us about yourself. Your LinkedIn profile indicates that you have a degree in chemical engineering and worked for GE and then Momentum Performance Materials for over two decades, and then you started Nowigence in 2016. </p>
<p>Anoop Bhatia: Right. I was hired by GenElectric in India way back in the mid-90s and at that time we were very young in globalization. We knew the spelling, but we didn&#8217;t know the problems associated with globalization. During that era, information was very tough to get. So when a company starts globalizing and starts understanding the markets in different regions, there&#8217;s language, there&#8217;s currency barriers, there are people barriers. But that is how I got involved with GE. I got transferred from India to Europe, was there for about eight years and then got transferred again through an acquisition to the US, and by the time that we got to 2016, which is about two decades later, at least, the problem that we saw was that there&#8217;s so much of information that decision making becomes very tough, and that&#8217;s what I think gives birth to AI and most of the companies, whether the big ones or small ones like us. We started around that period of time because at that moment, technology had matured, to kind of take it forward. </p>
<p>Steve Melito: Very good. And before we talk about Nowigence, I would like to talk about your company. I&#8217;d like to talk about AI, because I think it&#8217;s a term that most manufacturers have heard, but that some may not truly understand. After all, it&#8217;s not like a robot that you can put on your production line and see every day. What do manufacturers need to know about AI? </p>
<p>Anoop Bhatia: I think the most important part is that manufacturing has a lot of data and AI is nothing but data analytics. The change from, say, the previous world of data analytics that we lived in is the fact that now AI can contextualize textual data, and that&#8217;s where you see. You know, chad GPT was amongst an example that said that, hey, I can actually create text for you because they train the models to do that. So when you look at data analytics, you&#8217;ve got the numerical science, which is just 10% of the data that we actually consume, but the wealth of our knowledge lies in textual data, some of the images that kind of represent that. So that is where AI can help any manufacturing company, enterprises, small businesses, where you look at data analytics for different types of data, it&#8217;s called as unified data, and that unified data, when you look in its completeness, enhances critical thinking and that&#8217;s what leads to the next level of productivity or research. </p>
<p>Steve Melito: Very good. So is it true that with data and with AI, if it&#8217;s garbage in, it&#8217;s garbage out? In other words, in order for AI to be effective, do you have to have quality data? </p>
<p>Anoop Bhatia: In other words, in order for AI to be effective, do you have to have quality data? Well, a lot of your manuscripts, a lot of your logbooks and I&#8217;m talking pertaining to the manufacturing industry a lot of the papers that are written internally, they do not have garbage. That&#8217;s the wealth of knowledge and our focus is to kind of bring that for digital discovery. And our focus is to kind of bring that for digital discovery and that&#8217;s where our products basically kind of upload all that information and then it becomes accessible for better process control of a better discovery of what the root causes to solve problems in manufacturing is. But going back to your earlier point, yes, at this moment the world may be confused because most of the AI that they&#8217;ve seen is in the web research area. So when you go into web research, we know that the web is biased. We know that it is biased because of the fact that most of these, whether it&#8217;s Microsoft or Google, they earn money out of SEO and out of ranking your opinions on top of others, where you have to pay to do it. So you can always inject bias and if you&#8217;re just kind of looking at the worldwide web to provide you some ideas, they would be biased. </p>
<p>Steve Melito: Sure and I liked your example about good information of a logbook and making it more accessible. It&#8217;s not sitting on some supervisor&#8217;s shelf somewhere, it&#8217;s actually available to everyone. What are some other real-world applications? In other words, how can AI be used in manufacturing in other ways? </p>
<p>Anoop Bhatia: Right, I think I&#8217;ll respond at two levels. One at the highest level, which is what drives, I would say, technological advancements. So when you look at the world and we know that, way back from 1970s onwards, we in the US have been having declining birth rates and that pressure is coming onto the labor force. We&#8217;ve been maintaining a GDP. Gdp growth is, you know, for the world&#8217;s largest economy, at two and a half to three percent remarkable growth. But where are the people going to come in the future? And at that point you have to look as to how do you inject productivity but increase efficiency. Just productivity by itself doesn&#8217;t make a difference, but then when you have productivity with efficiency, it makes a very large difference. So that is what should be the first motivating factor when it comes to AI and even in manufacturing. The second aspect of AI is what can it do? If you were just with data analytics on, say, doing process control from just some of the few gauges that you are trying to understand, you know where your think tank from within, the people are kind of looking at that data. It takes time for us to read, absorb it and to kind of sell it internally within businesses in order to execute on them, whereas if you have AI, you do bring all that information forward. Whereas if you have AI, you do bring all that information forward, you democratize it to a certain extent, but it pulls out the root causes on which you can put your control parameters and guide your research, your innovation or your manufacturing process at a fraction of a cost and especially when people are not available. So that&#8217;s just a very again, it&#8217;s a high-level case. You can break it down to smaller use cases. I&#8217;ve got manuscripts. How do I digitize them? You know the product basically pulls out that information and gives you renders, it for digital discovery. You can ask questions, you can train your people as they are coming in. They&#8217;ve got the SOPs on safety, on manufacturing, what&#8217;s critical? How do you troubleshoot different events? It kind of helps you to save costs and drive efficiency at a pace which is unbiased and it&#8217;s controlled by you, but at the same time it reduces your pressure on just routine manual processes that otherwise you would have had to spend. </p>
<p>Steve Melito: Excellent. You made some great points about workforce and the cost savings. Let&#8217;s talk about smart manufacturing and AI a little bit. It&#8217;s my understanding AI is an important part of smart manufacturing, but I can tell you what I&#8217;ve seen is many small to medium enterprises have been slow to adopt smart manufacturing. But I can tell you what I&#8217;ve seen is many small to medium enterprises have been slow to adopt smart manufacturing technologies. Sometimes it&#8217;s a matter of cost up front. Sometimes it&#8217;s a matter of having the resources to implement. What will drive the adoption of AI, then? Is it really about the workforce issue, or is there something else that will get small to medium enterprises to adopt this, where they have perhaps been more resistant to things like robotics or industry 4.0 sensors? </p>
<p>Anoop Bhatia: Right, I mean, that&#8217;s a great question, Steve. I look at it and I say just the awareness you know, every time when we look at a problem just knowing where to go, whom to talk to that awareness itself becomes a motivator for you to bring any technology to its practical implementation level. Company, if I don&#8217;t start today, then naturally I would lose on to organizations that have accepted AI. And again, ai starts with digital discovery, which is what the web search engines are saying, and to implement digital discovery is not really costly or time-consuming. We have a product, we can render it for digital discovery and then we can take it forward and break it into steps. So the starting point is not difficult. If you look at all the information that&#8217;s going from an adoption perspective, people are very confused. You know, if you&#8217;ve got generative AI and it creates an essay for me, if I ask the same question as you would ask, then how would it differentiate us? But that&#8217;s not actually the point of Gen AI, even if you look at, we are very focused on extractive AI and we do customize some of the large language models because we&#8217;ve got a process which says, hey, I first need to understand the root causes before I can solve the problem and that&#8217;s what we try discovering. But overall, you know, just generating essays without any depth of thinking is not going to lead us to a monumental change, and that&#8217;s what we got to understand. There&#8217;s a whole lot of hype. That confuses people also because they say, hey, just Chad GPT alone is not going to help me drive all the businesses. But there is a lot of training. There&#8217;s a lot of I mean to the fact that they&#8217;ve been able to simplify that, once you have the depth of your knowledge, you can use that to create your reports, to create your dissertations. I mean, it&#8217;s a great technology and we should look at it, but don&#8217;t get caught by hype, you know. Don&#8217;t get caught by what&#8217;s happening. Talk to people who actually, you know, have a genuine interest in kind of promoting this technology. They&#8217;re researchers, they&#8217;re AI, data scientists who are actually giving their life to help businesses succeed, and we need it. In New York State, 40% of the GDP is coming from small manufacturing or small businesses, and if we don&#8217;t support or if we don&#8217;t find adoption rate increasing over there, then it&#8217;s a problem. There&#8217;s a miscommunication, there&#8217;s a communication gap occurring between two agencies and you know, people like you need to promote us also, then You&#8217;re absolutely right, and getting past the hype can be challenging. </p>
<p>Steve Melito: In some ways, AI reminds me of where 3D printing was about. 10 years ago You&#8217;d read articles about some hobbyist using a 3D printer to make a coffee cup. Okay, that&#8217;s kind of interesting, but if you&#8217;re a manufacturer, you look at that and say, well, that&#8217;s not me. So it&#8217;s very important for folks to understand chat. Gpt is not the extent of AI. You did mention a term large language model. Could you elaborate on what those are? </p>
<p>Anoop Bhatia: So the large language models have been trained with, let&#8217;s say, the world web data that&#8217;s available. So you know basically what it means is. It&#8217;s a predictive way and I&#8217;m explaining it in very simple terms here, Steve, and it&#8217;s basically you&#8217;ve seen it also that a lot of the tools that we use when we start writing a sentence, large language models at the back end are trying to predict what the next word would be. And so, when they have been trained on a lot of data, they&#8217;re trying to complete your sentence from whatever is the depth available to them in terms of the way they are extracting. And we do not know where the large language models extract. Do they extract from the last 60 days of data or do they extract from the last 500 years of data? But they kind of try to complete and there is a lot of data science behind it what&#8217;s the main thought that they would bring forward in the direction of thought that you would to predict what your you know next course of action would be. And again, it&#8217;s a lot of data analytics and these large language models have you know, when I look at the world of natural language processing, which is when we started, and we started with extracting. You know, the research group that we were involved with were successful in extracting content from doctors&#8217; notes and creating a table at the back end so that we could do statistical analysis. And that&#8217;s needed for process control, continuous improvement, for a lot of different things, for trying to find the most productive route from symptoms to cure in a medical industry also. So you look at it and you say that was the simplest use. But NLP natural language processing requires a lot of manual effort in terms of creating that training data set. So when you look at LLMs, they take away that burden, they reduce the cost of implementing AI. So there are many benefits. Again, there are simpler ways to communicate it. There are multiple ways to look at the backend, because now, when you see large language models, they&#8217;re getting very, very advanced in trying to give you the tools so that if you connect the products at the backend correctly, you will be able to implement AI at a much reduced cost and at a better efficiency. </p>
<p>Steve Melito: Excellent. And the costs again, it is an obstacle for small to medium manufacturers Really leads me to my next question Is AI only for big companies or is it for any type of enterprise? </p>
<p>Anoop Bhatia: It&#8217;s for any type. According to me, you know you&#8217;ve got a starting point. The starting point for you is you need data for data analytics. And how are you organized with your data? And how are you organized with your data? If you can unify your data of textual data, number-based data, image-based data, that itself solves 50% of your problem, or that itself solves the speed by which you&#8217;re going to solve problem within your businesses, and it doesn&#8217;t take too much of cost and time to do that. Just make data available for discovery. That&#8217;s use case number one. </p>
<p>Steve Melito: Okay, If I can ask for maybe a manufacturing example. Let&#8217;s say that I&#8217;m an engineer and I need to pick an adhesive and I&#8217;ve got a bunch of different spec sheets. I could go through and look at them one by one to see which one has the certain property I need. Could AI and a large language model help me with this and save me some time? </p>
<p>Anoop Bhatia:So the way I would go about that problem is that there are research papers written from all around the world as far as adhesives and their stickiness to various substances are concerned. So that&#8217;s your first and you have your own internal research that you have done, for which you have created the current product stream that you&#8217;re offering to the market on Adesys, and you&#8217;ve got your customer reviews, which says that this is what works well and this is what should happen also with the product. Then I can use it elsewhere. Now all of this is there, available for humans to kind of interpret at the rate at which we read, which is 300 words per minute. You upload it into the product. It reads, you know, at the speed of what machines can read. Now you&#8217;ve got your root causes on. You know the product. At the end, I upload documents today, tomorrow, the product gives me a list of these 50 critical factors which are there in the design of these adhesives. They need some resins, they need some substances that make them stick, they need to be resistant to some atmospheric condition. Whatever be those parameters, now a business, a small business, cannot run after these 50 causal effects. We know the causes. The product, our product research work AI actually gives the causes the risk and opportunity associated with it. You choose the five that you think is going to give you the best return for the money you invest, and on that you need your control parameters. This is where your manufacturing Parameters is today. This is where your research papers are saying that. This is where your manufacturing should be at. You know there&#8217;s a delta we&#8217;re working with a mine where, even despite hiring a huge data analytical team, their yields have kind of got saturated at 88%, and every 1% increase in yield for one of them gives them $6 million a month. So now how do they solve the problem? They use our product. They basically look at the causes. They put their control parameters, their tolerance levels, to control those parameters and the yield continues to improve. No bias, just control parameters and day by day, as people understand what the causes that could have been improved by themselves, coming out from their logbooks. You know awareness is the best way to solve a problem. They get an alert, they are aware of what they did and they control the problem. So that is just one use case in the adhesive manufacturing. Also, what are your root causes? What are the parameters that you would like to control. Those are human decisions. Put it into a process. Let people get educated on those hypotheses that you have built and let the process improve. </p>
<p>Steve Melito: Excellent, and I think you began telling us a little bit about how your company can help, and I&#8217;m certainly grateful that you&#8217;ve talked about AI so generally. How does Nowigences fit into the AI universe and what are some ways that you can help manufacturers, regardless of their size? Let&#8217;s say they&#8217;re a small to medium manufacturer that does machining or whatever. How do you work with them so? </p>
<p>Anoop Bhatia: I think we you know most of the companies which are out there in AI they come with a whole bundle of consultants and service engineers and that makes it a little costly for small businesses to kind of start with. They cannot afford the infrastructure, nor the people cost, nor and data scientists are expensive. So the way that we looked at it, Steve and it took us a long time was we bundled it into a product and the product at the very beginning, I would say at very affordable prices, at a fraction of a person, would help you to kind of decide what should be the five or six causes that you would identify to kind of improve business yields. Could be in manufacturing, could be in service-oriented businesses, just a way of looking at yields. The measurement system changes. But you know, obviously every business is trying to control on certain factors that it can control. So essentially that&#8217;s the process. We can give right away, can give right away, and then, of course, with the smart manufacturing system that you mentioned, we can then customize it to bring in your data on a day-to-day basis on whatever be that frequency, and then we can set control parameters, we can set alerting, which comes later on and I think, as your business grows. You would need it because you need you know. Where are the people going to come? We&#8217;re already suffering in a generation where we do not find people. And then the question comes as to 10 years from now. You know, if you don&#8217;t start today, how are you going to manage? And it may not be 10 years, it could be just four or five years. But if you want growth, and you want growth with productivity, then you have to start with AI today, and we are there helping you out. </p>
<p>Steve Melito: Good and if I understand your value proposition correctly, you offer AI as software as a service, s-a-a-s. I always think of software as a product like Microsoft Word or Excel, so would you be so kind to explain what software as a service is? </p>
<p>Anoop Bhatia: It&#8217;s just, you know, in technology you offer a product and in technology, always there is a starting product which says hey, get going with this and in that, get going. You know, upload your documents, build your discovery system, interact with the system and then when an IT product needs to kind of measure something in pounds instead of, you know, square inches, then you do need to customize it. And if you have to put, if you have to connect your data which is coming from your wing scale or your pressure sensors, in order to you know you&#8217;ve got the data in your logbooks. It&#8217;s not that you don&#8217;t have your data, but if you want to kind of use AI to discover the insights and build up correlations without any bias of human interpretation and you want to kind of sell it quickly in the organization, from an implementation perspective, it&#8217;s always important to take a third opinion and that is what our product as a SaaS solution does. It gives you that third opinion. You can still debate. We all have to understand, Steve, ai is not to be scared of. If you look at our brains, we use five senses in order to interpret a situation and there is no power on Earth, there&#8217;s no computational capabilities on Earth today that can process those five senses all together, like our human brains does. So to say that AI is going to become more powerful today than humans. And be scared of it. Don&#8217;t get scared. It&#8217;s just a technology to help you gain efficiency at a lower cost. But if you don&#8217;t use it again, I urge you got to start using it today, because our economic conditions with so much of information, you know, declining birth rates If you don&#8217;t start using it today, you&#8217;re affecting your growth. You&#8217;re affecting your country&#8217;s growth and ai got born in this country, so use the benefits of it this has been very helpful. </p>
<p>Steve Melito: I&#8217;ve learned so much by talking to you today. How does the manufacturer contact you to learn more about knowledge and how you might be able to help them? </p>
<p>Anoop Bhatia: Oh, just send us an email. We&#8217;ll get back to you very quickly. The email is info@Nowigence and I&#8217;ll spell it out. It&#8217;s I-N-F-O at N-O-W-I-G-E-N-C-E.com. The word Nowigence is made from now and intelligence, and that&#8217;s how the name of the company got created. </p>
<p>Steve Melito: Excellent. Anoop Bhatia, thank you so much for being part of New York State Manufacturing Now. Thank you so much. </p>
<p>Anoop Bhatia: Steve for inviting me again, and a good day to you and your audience. </p>
<p>Steve Melito: You bet. Thank you so much, Steve, for inviting me again, and a good day to you and your audience. We&#8217;ve been talking to Anoop Bhatia, the CEO and founder of Nowigence. Incorporated in Albany, New York, Nowigence is developing artificial intelligence solutions and we hope you&#8217;ve learned more about AI and manufacturing today. Do you have questions about technologies like AI, machine learning, data analytics and robotics? FuzeHub can connect you to experts across public, private and university sectors. To get started, just let us know what you need. Go to FuzeHub.com and click the speak to an expert button. It&#8217;s right on the homepage. Then fill out the short online form and let us know what you&#8217;re looking for. A member of our Manufacturing Solutions Program will be in touch within 24 hours or the next business day, on behalf of FuzeHub and New York State Manufacturing Now, this is Steve Melito signing off. </p>]]></content:encoded>
					
		
		
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		<item>
		<title>Detecting Light, Taking Flight, and Protecting Networks</title>
		<link>https://fuzehub.com/podcasts/detecting-light-taking-flight-and-protecting-networks/</link>
		
		<dc:creator><![CDATA[Olivia D'Angelo]]></dc:creator>
		<pubDate>Mon, 02 Dec 2024 19:47:17 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=55493</guid>

					<description><![CDATA[NYS Manufacturing Now talks to Gary Kardys of Marktech Optoelectronics, Lorraine Grabowski of AX Enterprize, and Lauren Groff of Groff Networks at the 2024 NYS Innovation Summit in Syracuse, New York. Join us as we cover topics ranging from ultraviolet light to uncrewed aerial systems to unprotected networks. Transcript: Steve Melito: So, hey, welcome to &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/detecting-light-taking-flight-and-protecting-networks/"> <span class="screen-reader-text">Detecting Light, Taking Flight, and Protecting Networks</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p>NYS Manufacturing Now talks to Gary Kardys of <a href="https://marktechopto.com/?gad_source=1&amp;gbraid=0AAAAABY2qQ6_Lu0DgNBWASNQL78EqH4Fx&amp;gclid=CjwKCAiA0rW6BhAcEiwAQH28IkMk9uTjtyba7_C_FCIF43WwMsE16SV5QdO5x27wtFFywyvZvC8v6BoCAugQAvD_BwE" target="_blank" rel="noopener">Marktech Optoelectronics</a>, Lorraine Grabowski of <a href="https://axenterprize.com" target="_blank" rel="noopener">AX Enterprize</a>, and Lauren Groff of <a href="https://groffnetworks.com/are-you-ready-for-an-msp-change/?gad_source=1&amp;gbraid=0AAAAApWcp5Ye9gcNKBUXDKIkpyl2X3zSQ&amp;gclid=CjwKCAiA0rW6BhAcEiwAQH28IpOgAST1T--4hGbf3WwAkB3cXvxscAu1toOr7gdOfphN2-TlqfTz0BoCtBoQAvD_BwE" target="_blank" rel="noopener">Groff Networks</a> at the 2024 <a href="https://nysinnovationsummit.com" target="_blank" rel="noopener">NYS Innovation Summit</a> in Syracuse, New York. Join us as we cover topics ranging from ultraviolet light to uncrewed aerial systems to unprotected networks.</p>
<p><iframe title="Embed Player" style="border:none" src="https://play.libsyn.com/embed/episode/id/34184080/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" height="192" width="100%" scrolling="no" allowfullscreen="" webkitallowfullscreen="true" mozallowfullscreen="true" oallowfullscreen="true" msallowfullscreen="true"></iframe></p>
<h3>Transcript:</h3>
<div class="scroll-box">
<p>Steve Melito: So, hey, welcome to New York State Manufacturing Now, the podcast and now video series that&#8217;s powered by FuzeHub. My name is Steve Melito, we&#8217;re here on day two of the New York State Innovation Summit and I am with Gary Kardys from Marktech Optoelectronics. Gary, how are you?</p>
<p>Gary Kardys: Alright, how are you doing today?</p>
<p>Steve Melito: I&#8217;m doing well. We&#8217;ve just been sitting here talking about the show. Have you had a pretty good show so far? Did you meet some folks that might become customers?</p>
<p>Gary Kardys: Yeah, there&#8217;s a lot of companies that are also co-exhibitors, that we&#8217;ve met and talked to, that are developing a sensor, an optical sensor that needs our components. We&#8217;re really a component manufacturer. We don&#8217;t make the finished sensor. We&#8217;ll make the semiconductor devices that go into those components, so the sensing element, like a photodiode detector or a light source, so we can detect light, and then we can also provide a source of light, not just the visible light that you see, but like deep into the ultraviolet. You know the invisible portion, you know down to 235 nanometer or up to. You know what we call infrared, near infrared, shortwave, infrared or mid wave, all the way up to 4,300 nanometers, and all the different wavelengths have different characteristics and interact differently with chemical compounds or biomarkers in your blood, like cholesterol. We have customers that are using our light to detect cholesterol or blood alcohol or other diseases, cancers and stuff.</p>
<p>Steve Melito: So you&#8217;re not just doing things to light up a room?</p>
<p>Gary Kardys: No, these lights have a lot of different functions.</p>
<p>Steve Melito: Yeah, what are they? Some of those different applications they&#8217;re used for. You mentioned medical.</p>
<p>Gary Kardys: Yeah, a lot in medical. You know there are companies that are making biosensors that will wear, companies that are making what&#8217;s called smart toilets that will analyze your urine and tell you if you&#8217;re sick or your kidneys are going to fail things like that and then also phototherapy devices you can use light to treat diseases like psoriasis.</p>
<p>Steve Melito: Really?</p>
<p>Gary Kardys: Yeah, they call it phot bio modulation or photo therapy. You know, infrared and red light also will actually heal a wound faster.</p>
<p>Steve Melito: Gary, tell me about Marktech Optoelectronics, the company. Where are you located? How long have you been there? How many people work there?</p>
<p>Gary Kardys: Yeah, we&#8217;re company was founded in 1985 by Mark Campito. We&#8217;re located in Latham, NY, but we also have a plant in Simi Valley, California. In New York we mainly do testing and engineering and sales and marketing and we have like a complete test lab so we can test all the way down to 200 nanometers, up to 4,300 nanometers, in both detectors and LEDs or light emitters. So we can characterize all the characteristics what&#8217;s called responsively of a detector, or the peak wavelength and viewing angle of an LED and all sorts of other electrical and optical characteristics, which is important when we&#8217;re working with our customers and they&#8217;re trying to understand why a product is working or how to make it work better.</p>
<p>Steve Melito: Sure, now you&#8217;re trained as an engineer, sort of full disclosure. We worked together at Global Spec years ago, so a little bit about, yeah, what you know what is the average worker like at Marktech after electronics?</p>
<p>Gary Kardys: So they have a technical background, good at process type stuff there&#8217;s a wide variety summer, you know, some have engineering degrees and okay, some don&#8217;t, because you need a variety of skill sets sure to serve the marketplace.</p>
<p>Steve Melito: So, okay, wide range, I&#8217;d say sure, and your job title is marketing and business development manager. Yep, what do you see us? Some market opportunities for you these days well.</p>
<p>Gary Kardys: Well, like with UV, what we call deep UVC LED we can make down to 235 nanometers. Okay, and there&#8217;s a trend in the industry if you can get the wavelengths short enough. It doesn&#8217;t penetrate deep into the skin, so it does very minimal damage. But it is even more powerful at killing germs and sanitization. So that&#8217;s a big area. And water purification, sanitizing the air, either in duct or in what&#8217;s called upper air light systems or disinfection systems or just surface sanitization, and then also in a lot of sensing applications. Uv is used for water quality, to sense nutrients and nitrates, proteins and different other compounds and mercury vapor, and gases. So also gas sensors. So that&#8217;s a big area for us. And then we also work in the infrared and again there&#8217;s gas sensing, phototherapy, photodynamic applications and then just a lot of general optical sensing, like for position and things like that.</p>
<p>Steve Melito: Can you talk about any space-related or military applications, or is that class time?</p>
<p>Gary Kardys: Well, a lot of our business is custom, you know. So we&#8217;ve signed probably like over 360 non-disclosure agreements. So we can&#8217;t really mention specific companies. You know, we don&#8217;t tend to do that just because we want to honor the NDA agreements but.</p>
<p>Steve Melito: But your stuff is used in outer space on satellites.</p>
<p>Gary Kardys: Yeah, yeah, in satellites, heart, lung machines, optical encoders and almost all the high end automobiles photoelectric sensors which I mentioned. So that&#8217;s for position and proximity. We work a lot of photoelectric sensors and manufacturers. We&#8217;ve made things for treating vitamin D deficiency like babies sometimes, so they need a special light source. We&#8217;ve made those surgical lights, lights that go on the tip of endoscopes, that are very small, what&#8217;s called a points point source LED which could be like 10 microns or 8 microns, and they&#8217;re used in gun sights, but they can also be used to replace a laser when you only have a short distance, you know, sure?</p>
<p>Steve Melito: So for those that don well, it&#8217;s a micron, it would be it&#8217;s, you know, 10 to the minus 6 of a meter.</p>
<p>Gary Kardys: You know, okay, you know.</p>
<p>Steve Melito: I&#8217;ve heard of my own lanes, understanding it&#8217;s about a thousandth of a human hair yeah, it&#8217;s very small, very small yeah, got it, got it. So Marktech the company. Mark Campito&#8217;s the owner. We met him earlier today. Obviously he&#8217;s probably back in the booth at this point. Where do you think the company&#8217;s going to be like in the next five or 10 years? What do you think will happen?</p>
<p>Gary Kardys: I think we&#8217;ll continue serving a lot of the optical sensing area. There&#8217;s a lot of optical sensing area Even at this show. There&#8217;s a lot of small companies developing optical sensors. One for there&#8217;s a company called Labey and they actually bought our LEDs when I went and talked to them through. DigiKey or Mouser and they would like to talk to us to again because we could customize and get them something even better than what they got from the standard product. But they&#8217;re developing a phototherapy device for autism JelikaLite, so there&#8217;s a lot of companies, small startups or larger companies. You know using light, you know for sensing and for phototherapy. So you know we&#8217;ll work with a lot of those companies you know in the future to help get those products to market, because a lot of times they understand the science and technology but they don&#8217;t understand well, how do I actually get these light sources or these detectors to detect? And you know like some companies might be buying through DigiKey, like five or six different LEDs and a detector, and through customization. We could take those individual chips, put them all in one package and then reduce the whole complexity of their design. And you know they&#8217;re the cost in a lot of cases so, from understanding you correctly, you&#8217;ve got standard products.</p>
<p>Steve Melito: But it sounds like if I&#8217;m a potential customer and I look and I don&#8217;t see what I that and you don&#8217;t have what I need, I should ask you yeah, exactly yeah, so we might have a a 265 nanometer led or a 255 in a to can.</p>
<p>Gary Kardys: Yeah, and maybe you want it in a surface mount device package, an SMD package, so we can do that kind of stuff. We can, or we can put multiple chips in the same package to get higher output, which is, which is a lot of times, what you need in certain sensing applications.</p>
<p>Steve Melito: So you&#8217;re adding value in addition to just being a manufacturer, which is obviously a very important thing, but you&#8217;re able to customize it based on what they need.</p>
<p>Gary Kardys: Yeah, and we have those 360 NDA agreements. We have a long history of application engineering. And then taking products and testing them to validate the performance too.</p>
<p>Steve Melito: You know, because we have a large, you know a great test lab facility yeah, do you find that you use your engineering background all the time in your marketing work because you&#8217;re not selling like yeah, I think coffee or something?</p>
<p>Gary Kardys: Yeah, the engineering background definitely helps because there&#8217;s a lot of application engineer you know and understanding what people are doing.</p>
<p>Steve Melito: So yeah having the engineering background is definitely a plus good and I&#8217;m glad that you&#8217;ve met some startup companies and other companies here that are potential customers. Have you met any new york state assets that you could work with, for example? If you haven&#8217;t met them yet, I&#8217;ll introduce you to them. There&#8217;s an organization in New York City called SensorCat.</p>
<p>Gary Kardys: Oh no, I haven&#8217;t heard of them.</p>
<p>Steve Melito: So we&#8217;ll have to make an introduction to them for you, but they work with companies as well that may need to work with you.</p>
<p>Gary Kardys: Yeah, if they&#8217;re developing an optical sensor, then we might be the source for the semiconductor components of that optical sensor. Right, right, it&#8217;s good.</p>
<p>Steve Melito: It&#8217;s good. So, Gary, thanks for being part of New York State Manufacturing Now.</p>
<p>Gary Kardys: Alright, thanks. Thanks for having me here, you betcha.</p>
<p>Steve Melito: All right, hey, welcome back to New York State Manufacturing. Now the podcast and video series that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. We are with Lorraine Grabowski. Did I get your last name right? You got it right. I get an A-plus for the Polish pronunciation and you are a sponsor of our event?</p>
<p>Lorraine Grabowski: Tell us about how this came about. So I work for a company, ax Enterprise. We are a software hardware systems development company that primarily focuses on the unmanned uncrewed systems space and as part of that mission we also manage the New York UAS test site. As part of that, mission.</p>
<p>Steve Melito: We also manage the New York UAS test site at the former Griffis Air Base Out in Rome, new York. Yep, okay, very good, and what does it mean to manage that site? I mean, what are some of the things you do to make sure things take off on time and get back home when they should?</p>
<p>Lorraine Grabowski: Well, a lot of the testing happens either in the GPS-denied indoor hangar space that has been recently recreated to host unmanned systems, and then there&#8217;s an outdoor test facility that has data feeds back to an operations center that the folks our engineers and our technicians all kind of magically make happen integrate sensors from out beyond where you can see, there&#8217;s a term in uncrewed systems called beyond visual line of sight, and so the goal, ultimately, is to be able to send uncrewed systems out and know where they are without having a visual observer along the way.</p>
<p>Steve Melito: Sure, sure. You are really at the forefront of a technology that reading about all the time in the news. From Ukraine to the war in the Middle East, have things changed in the last couple years? Is there more interest in what you&#8217;re doing?</p>
<p>Lorraine Grabowski: So I think that a lot of big players in the space Google, amazon, walmart, all of the behemoth, you know Fortune 5, really want to get to a space where they can deliver your bananas or a book or whatever it might be. The interesting thing is we take that a step further. We still have the military applications, obviously, first and foremost, securing the homeland, protecting our assets here, understanding from a border patrol perspective who&#8217;s doing what and where, but also the commercial aspect of uncrewed systems.</p>
<p>Steve Melito: Right.</p>
<p>Lorraine Grabowski: So that can be as small as a pocket-sized drone that is maybe going out for a surveillance or inspection mission of utility lines to bigger aircraft doing delivery of medical devices or pharmaceuticals and right here in Syracuse, air Upstate, which is a department of the SUNY Upstate Medical System are kind of leading the way with that and getting a lot of waivers is what it&#8217;s called to fly in certain airspace to do just that. So it&#8217;s happening right here and we&#8217;re out in the Mohawk Valley and a lot of innovation and folks from around the globe coming there to test their systems.</p>
<p>Steve Melito: And they are a leader in this area. Now, how did you get into this? This is a relatively new field technologically?</p>
<p>Lorraine Grabowski: Um so my background I started off in engineering and kind of went the way of business which I have a passion for strategy and implementation yep and I spent a whole career with the united Indian nation doing just that and Turning Stone and some of the other enterprises, helping them in lots of ways and kind of was voluntold into political, the political space with the Oneidas, and then met some people and it&#8217;s a lot about relationships, but it&#8217;s about being able to pivot and being agile, I think yeah from a personal perspective, yeah, and so I got back into the technical space and, uh, and and do a lot of the business side of of what we&#8217;re talking about so you have a good mix between the technical and the business side both probably probably, yeah, maybe some of the technical guys might argue with that. So but um, yeah, but it&#8217;s, it&#8217;s uh. What I say in the company that I work directly for, ax Enterprise, is we are at the forefront of inventing unmanned traffic management. So knowing what is where from an air domain awareness perspective, and being able to remotely identify those various aircraft and other things that are flying around. So it&#8217;s really cool to be, to be on the very weeding edge of all of that, sure, sure.</p>
<p>Steve Melito: So October is manufacturing month and there&#8217;s a tremendous shortage of workers and manufacturing and technology in general. And say this very sincerely if we don&#8217;t use all of our resources demographically, we&#8217;re gonna be in trouble. And I&#8217;ll say this very sincerely if we don&#8217;t use all of our resources, demographically, we&#8217;re going to be in trouble. So I&#8217;m going to ask you what is it like to be a woman in engineering, and can you inspire any young women who might be watching this?</p>
<p>Lorraine Grabowski: So I think what is really interesting for me, I have a 17-year-old daughter. I have 19 and 15-year-old sons, but my daughter is looking at engineering schools as we speak. Matter of fact, that&#8217;s what I was talking about when I saw Paul was her looking at some engineering schools, and I think what I would say to young women in technology is there is always a place for every type of personality. We don&#8217;t need to pull folks from central casting. That you might think is a stereotype. In a lot of girls we lose by about fifth or sixth grade in the STEM, in math and science affinity for math and science. But if there&#8217;s a grain of something there, there&#8217;s a lot to be accomplished in all spaces of technology. There&#8217;s a lot of money to be made, which, for women, empowers you to kind of do your own thing. So we&#8217;d be remiss if we didn&#8217;t talk about the financial benefit to being a technology. But I think that there&#8217;s a lot of space for lots of different personalities and skill sets in the tech field. I&#8217;m not a traditional tech person, but I have found a space where I can be me and bring a skill set and bring the company along with me. In that vein, that is great.</p>
<p>Steve Melito: Well, thanks for doing what you&#8217;re doing and thanks for being part of New York State Manufacturing now on short notice, no less.</p>
<p>Lorraine Grabowski: Well, we&#8217;re really happy to support this symposium. You know there&#8217;s a lot of room for manufacturing at the Griffiths Technology. Park of room for manufacturing at the Griffiss Technology Park and we have interest from around the globe and folks coming in and making drones in the United States, because a lot of federal agencies are saying you cannot use drones on crewed systems that are manufactured in certain countries. And so if we can attract and bring folks to Central New York of all places but to the United States to make their aircraft here, I think that that puts us ahead of the game. With every strategic initiative that the Department of Defense, the Department of. Homeland Security are all looking to achieve, so listen.</p>
<p>Steve Melito: One last question. You live in Central New York. It&#8217;s a good place to live, isn&#8217;t it?</p>
<p>Lorraine Grabowski Oh, I, I, I could not ask for a better place. The um the four seasons, obviously you know the, the pumpkin spice, uh, you know um, uh, fall that comes along, and being able to raise my kids. Um, where there&#8217;s not gridlock right, uh, very low crime. Um, where there&#8217;s not gridlock right, uh, very low crime exceptional schools and and post-secondary educations that could be within driving distance for us is all uh, you know four hours and you&#8217;re anywhere you really want to be or fly out of in the united states good, well, hopefully someone&#8217;s listening who might not be in New York State and they&#8217;re going to say I&#8217;m going to check out central new y York. The foothills of the Adirondacks are like no other place on earth.</p>
<p>Steve Melito: Thank you for your time.</p>
<p>Lorraine Grabowski: Thank you for having me, it was great.</p>
<p>Steve Melito: Alright, hey, welcome back to New York State Manufacturing. Now the podcast, the now video series that&#8217;s powered by FuzeHub. I&#8217;m your host, steve Melito. Day two New York State Innovation Summit 2024, Syracuse, NY. We are here with Lauren Groff of Groff Networks, welcome.</p>
<p>Lauren Groff: Yeah, thanks for hosting me, Steve.</p>
<p>Steve Melito: So we got a couple of things in common, one being we both come from the same neck of the woods, and you went to Colgate University, I did, I did Fellow grad?</p>
<p>Lauren Groff: Yep, and what did you major in Philosophy and religion, and now you&#8217;re doing computer work, I&#8217;m doing sales, basically.</p>
<p>Steve Melito: You sales.</p>
<p>Lauren Groff: See, that&#8217;s the value of a liberal arts education absolutely or CEO leadership, you know, culture development, yeah, so all this yeah, exactly good.</p>
<p>Steve Melito: Well, what makes you come out and spend not just one day with us, but two days and sponsor this event? I mean, that&#8217;s a big commitment that you&#8217;re making yeah, appreciate it.</p>
<p>Lauren Groff: I mean we want to be present. We&#8217;re passionate about manufacturing the manufacturers that we worked with over the years. We&#8217;ve just seen how they&#8217;ve impacted you know, and surprised, when I moved to upstate New York 24 years ago, how to discover, when I started my business, how many manufacturers there were and have been in the area and just like, yeah, this is, this is important for us for our overall health of the economy, uh, to be, to be actually making stuff right and so to be involved there and then we help them be better, faster, stronger, using technology now, more and more reducing risk and, as of this past week especially, a lot are pursuing, need to have been pursuing CMMC, but now we have the updated regulations right and so we want to help whoever we can, you know, get got, get caught up if they&#8217;re not there already, or help implement what they haven&#8217;t implemented already. In regard to what you have to do to be compliant to support DoD primes or direct to DoD work where it requires that compliance.</p>
<p>Steve Melito: Sure. So when you come to an event like this, do you make connections that eventually can result in sales, or do you just come to this to just see what&#8217;s out there?</p>
<p>Lauren Groff: No, no, it&#8217;s definitely about prospecting, for sure, you know, making the connections, that I&#8217;m okay with the long game we&#8217;ve always done long game relationships uh can farm um long term. So I&#8217;m okay that I don&#8217;t get a direct client today or whatnot, right, um, but I just made some really good connections and I think I can contribute, uh, to some other other organizations that are directly, you know, manufacturing related, that are here, sure, and some that just spoke and they were like oh yeah, let me connect you here because we want to give right, we want to be able to help. There&#8217;s not enough resources, especially in cybersecurity, right now, to do what needs to be done for the small business and small manufacturer. There&#8217;s just not enough knowledge, not enough understanding, not enough implementation right now to keep America&#8217;s manufacturing safe.</p>
<p>Steve Melito: Right now for those that don&#8217;t know a lot about cybersecurity, they&#8217;ll hear a lot about cybersecurity. There&#8217;s a lot of companies in the space, so tell us more about what makes you different. What are you doing that maybe somebody else isn&#8217;t doing? Is it the level of service that you provide or the technology? Maybe both.</p>
<p>Lauren Groff: Yeah, I mean, there&#8217;s lots of technology companies, a lot of companies in my space. It&#8217;s about a tool or it&#8217;s about some sort of service that is built around software or hardware, but it&#8217;s more about process. You need a process. Yes, tools are going to be needed, people are going to be needed, labor is needed but what&#8217;s the process that you can put in place? That is an ongoing gap assessment. You need that ongoing gap assessment. Most people think, oh, if I need to figure out what I&#8217;m going to do, I&#8217;m going to do a penetration test. Those are really expensive. You can&#8217;t do them very often, so you don&#8217;t know what your gaps are for years at a time, sometimes mm-hmm. And then did you actually address that gap? Did it stay address, right? So our process and there&#8217;s very few following this is ongoing gap assessment, sure, and consulting around that. Okay, so that&#8217;s so. That&#8217;s our big uniques. We&#8217;ve done that for a long time on the IT side and obviously one of the big risks and gaps is always cybersecurity. Downtime could be caused by lots of things, especially when you have servers back in the day, but now ransomware can be downtime. So we&#8217;ve always been ahead of that because we&#8217;ve always been asking those questions. But now we have, you know, all these objective guidelines for cybersecurity that we can just go. Listen, this isn&#8217;t our opinion. This is the entire, you know, industry&#8217;s opinion on what you should be doing and just help you Like. We support them regardless of what they decide. But most prospects that I talk to are asking the question. I don&#8217;t know what, I don&#8217;t know right so just helping them, you know, surface that knowledge, then they can make informed decisions. And yeah, some risk has to be assumed, sure has to be, has to be taken on, but they can address many, much more risk than they realize, more affordable and our most customers in the capital region. The majority. Yeah, but we have across upstate New York and some downstate. Now we have a couple out of the state as well. We are national now.</p>
<p>Steve Melito: Okay, good, but you can also support Buffalo and Long Island and wherever.</p>
<p>Lauren Groff: Yeah, exactly and then we have an army across the country that we partnered with of smart hands so we can go anywhere if we need to install or replace, you know emergency type stuff. But we went out to Phoenix to install, you know to onboard a client, but we&#8217;re doing everything else remotely. So we do the same but we will go on site for that gap assessment even if we don&#8217;t need to for 98% of what we&#8217;re doing.</p>
<p>Steve Melito: Okay, even if it&#8217;s you know. You know, two, three hours away, on a monthly basis, right, and you&#8217;re still in Troy. How do you like it?</p>
<p>Lauren Groff: Oh, yeah, Troy, we love Troy, yeah, all of our kids so far graduated Troy high and we have the third one in Troy high and a few more there, and yeah, it&#8217;s just a great community. Yeah, we thought we&#8217;d be there for a year or two, 24 years ago and sometimes life just still there now.</p>
<p>Steve Melito: Yeah, we love it yeah good, so we could be talking about Continentia and all sorts of things.</p>
<p>Lauren Groff: Yeah right, philosophical but how did you get into this? How&#8217;d you know? Those are the two that I put together in the senior thesis. Yeah, rabbit trail for sure. But in the 90s I was in the computer center that was my work study job. Oh okay, Babysit the printers and get the printouts.</p>
<p>Steve Melito: Yep.</p>
<p>Lauren Groff: And clean viruses off of floppies, oh man. So I did it about three years, here and there, a couple different things, but then when I got engaged and needed to come back to the States to get a haircut and a real job, I was just like it was the tech bubble. So no experience, no education in tech and I was able to get a job, and then we landed in Troy and, slowly but surely, the rest is history.</p>
<p>Steve Melito: So how about the future? Where do you think you&#8217;re gonna be in five years with the business?</p>
<p>Lauren Groff: Five years. We&#8217;re looking at five years is probably double what we&#8217;re doing because of the need and you know the unique selling that we do have it&#8217;s a high value proposition. Not not everyone needs it, it&#8217;s not the fit for everybody, but because of it and we&#8217;re serious about growth, because some pretty cool things that we&#8217;ve come across, like we&#8217;re ranked highly nationally for what we do, one, best places to work yep, so the culture, you know the culture has been supported. Good, and we just feel that it&#8217;s really important to be able to help others as much as possible, as fast as possible because, yeah, again, the small businesses of America don&#8217;t have have enough heroes in this realm.</p>
<p>Steve Melito: Well, Lauren, it&#8217;s great to have you with us here, and thanks for sponsoring this event. We appreciate your continued support. Thank you.</p>]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Coating Metal and Stopping Hackers</title>
		<link>https://fuzehub.com/podcasts/coating-metal-and-stopping-hackers/</link>
		
		<dc:creator><![CDATA[Olivia D'Angelo]]></dc:creator>
		<pubDate>Thu, 21 Nov 2024 15:43:05 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=55444</guid>

					<description><![CDATA[NYS Manufacturing Now talks to Tom Basile of Square One Coating Systems and Geoff Halstead of Faction Networks at the 2024 NYS Innovation Summit in Syracuse, New York. Join us as we cover topics ranging from zinc coatings to zero trust security. These two technology leaders are definitely different, but they&#8217;re incredibly innovative just the &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/coating-metal-and-stopping-hackers/"> <span class="screen-reader-text">Coating Metal and Stopping Hackers</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p>NYS Manufacturing Now talks to Tom Basile of <a href="https://www.squareonecoatingsystems.com" target="_blank" rel="noopener">Square One Coating Systems</a> and Geoff Halstead of <a href="https://www.factionnetworks.com" rel="noopener" target="_blank">Faction Networks</a> at the 2024 NYS Innovation Summit in Syracuse, New York. Join us as we cover topics ranging from zinc coatings to zero trust security. These two technology leaders are definitely different, but they&#8217;re incredibly innovative just the same.</p>
<p><iframe style="border: medium;" title="Embed Player" src="https://play.libsyn.com/embed/episode/id/34078706/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" width="100%" height="192" scrolling="no" allowfullscreen="allowfullscreen"></iframe></p>
<h3>Transcript:</h3>
<div class="scroll-box">
<p>Steve Melito: Welcome to New York State Manufacturing Now the podcast and video series that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. We&#8217;re here with my old friend, tom Basile from Square One Coating. How are you, tom? Doing great, doing great, tom&#8217;s been on the podcast before out in Herkimer at our annual June event, and today we&#8217;re in Syracuse. And well, just in case you didn&#8217;t see that podcast, what does Square One Coating Systems do?Tom Basile: Basically we&#8217;re a metal finishing firm. We have all types of different coatings zinc, silver, gold, tin, copper, anodized conversion coatings, all sorts like that. We now do paint, also military paint, some of that. You&#8217;re a successful New York State manufacturer. Yes, when we met FuzeHub, we had three employees, okay, and Everton came over to visit us. I remember that still and even though we were small, he found us some assistance and aid on some programs and then over the years Steve himself helped us tremendously. He lined me up with our biggest customer and it&#8217;s growing even further now.</p>
<p>Steve Melito: Well, it&#8217;s nice to hear that, Tom, thank you, and to Square One&#8217;s credit, you come to events. You reach out to us when you need assistance yes, definitely the events.</p>
<p>Tom Basile: We&#8217;ve made a lot of connections, the events. I gotta say I have three customers here today at this event right now, and they&#8217;re smaller but still we connect, they help us connect to other people they do business with and it&#8217;s worked out very well with the three that are here.</p>
<p>Steve Melito: So good, good the time. One of the things that square one coats. They&#8217;re called bus bars. I wonder if you could tell us about what they are, what you do and why people should come and find you if they need to have their bus bars bus bars are basically electrical connection system.</p>
<p>Tom Basile: It&#8217;s a copper piece. First. We put nickel and silver on it because silver is very conductive and it&#8217;s used in a wide variety of electrical applications. We do it for various customers. We have a very large one that&#8217;s the one Steve found us that right now is probably gonna double in size and production in the next three months. That&#8217;s how fast it&#8217;s growing. And then we do. I can mention this customer named GE. We do stuff for them, the same processes, but they&#8217;re for big, huge generator systems. Ge has got a huge contract on generators and we&#8217;re a part of it, so we&#8217;re thrilled about that.</p>
<p>Steve Melito: That&#8217;s fantastic. And so, Tom, you mentioned that when you first heard of U-Sub, Square One had three employees.</p>
<p>Tom Basile: We had three employees. Yeah, how many do you have now? 52. 52, and did you add on to the building recently? We&#8217;ve now up to 30,000 square feet. We doubled in size, okay. And just the other day in the management meeting, Lloyd discussed putting another addition on. Our biggest bus bar company is asking us to go larger bus bars, larger, okay. So biggest bus bar company is asking us to go larger bus bars. Right now it&#8217;s four foot roughly.</p>
<p>Steve Melito: They want us to go 12 foot and Lloyd Ploof. He&#8217;s also on the FuzeHub board. Great guy owner of the company.</p>
<p>Tom Basile: Yes, yeah, Lloyd&#8217;s done a great job with his innovative how he wants to develop a company. He&#8217;s created a company based on service first. It&#8217;s not quality. It is always automatic, but his thing is you&#8217;ve got to have the service behind it.</p>
<p>Steve Melito: And how do you do that? Like everyone talks about having good service, but what do you do concretely in your industry to deliver on that promise?</p>
<p>Tom Basile: You look at your customer&#8217;s needs as far as how fast can you do certain tasks like quoting? Everybody wants it as fast as possible, because everything&#8217;s a rush right now with the military applications that we do also yeah so quote, he&#8217;s got me done very quickly. We also had to have quick delivery. Okay, quality again is automatic. You have to give quality no matter what and pricing also has got to be competitive. But well, it&#8217;s pretty good at all that Lloyd does a lot of the quoting for the company still, and when I call I do the follow-ups and they say, yeah, we&#8217;re very competitive and I&#8217;d say 99% of the feedback I get is always very positive, so I&#8217;m happy to see that.</p>
<p>Steve Melito: Good, that&#8217;s a great thing, and they get ahold of you by phone or email. They&#8217;re not going across time zone, continents, all those things.</p>
<p>Tom Basile: Right. My customers actually call me directly on my cell phone. That&#8217;s what they&#8217;ll do, a lot of them, and typically Lloyd&#8217;s philosophy is if it&#8217;s an emergency, get out there. Now that&#8217;s few and far, thank God, but we do strive on meeting our customers as much as possible and giving them the service they want, and I&#8217;m also probably friends with most of my customers now.</p>
<p>Steve Melito: And you still make sales calls the old-fashioned way. You actually go knock on doors, right, I do it periodically.</p>
<p>Tom Basile: I call, I have very good relationships with all my customers, but I still will stop. If I&#8217;m in a sales call at a customer and I&#8217;m in a business park, I&#8217;ll look to see what else is there and then do some background check quick, drop off our literature and go from there and that&#8217;s served you well over the years for sure. Yes, our sales have basically almost doubled in the last two years or better.</p>
<p>Steve Melito: Doubled in the last two years. So this is why Lloyd&#8217;s not going to let you retire.</p>
<p>Tom Basile: No, he won&#8217;t let me retire. I can see why. It&#8217;s going to make work till I&#8217;m 90, though just kidding. No, we enjoy what we do. That&#8217;s part of it. If you don&#8217;t enjoy it, you don&#8217;t want to stay. But we both enjoy what we do, and so does most of our management team. They&#8217;re very good at what they do and they enjoy their jobs. We&#8217;ve got a very positive management group, so that helps a lot.</p>
<p>Steve Melito: Nice people.</p>
<p>Tom Basile: Tom, thanks for being on New York State Manufacturing Now. Thank you.</p>
<p>Steve Melito: Hey everybody, welcome back to New York State Manufacturing Now the podcast and now video series. That back to New York State Manufacturing Now, the podcast and now video series that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. We&#8217;re here on day two of the New York State Innovation Summit. I&#8217;m here with Geoff Halstread from Faction Networking. Geoff, how are you?</p>
<p>Steve Melito: It&#8217;s been fantastic.</p>
<p>Geoff Halstread: Yeah, my co-founder&#8217;s from Silicon Valley, San Jose, I&#8217;m from the East Coast and when we came out here the first year, really last year, to FuzeHub, it really changed the course of our company. We were more focused on the consumer kind of VPN market and then we saw what you had here and we also kind of talked to a lot of manufacturers and kind of realized there was really a crying need in the market in this area where, you know, because of you saw, because of this innovation ecosystem ability to reach these customers really felt that that was the formula that we could be successful with and really have a much bigger impact with our sure, sure.</p>
<p>Steve Melito: So tell me about faction networks, the business. When did you get started? Who&#8217;s involved, how long you been around? What&#8217;s coming up next?</p>
<p>Geoff Halstread: Yeah. So, yeah, the depends what date you&#8217;re counting. But I&#8217;d say we first threw a little bit of you know money into the pot back in March of last year, started developing. We kind of got to the end of the year we had finished the platform and then, you know, realize again, partly because of being a few sub, you know. We said, oh, we want you know, we, you know me, my finished the platform and then realized again, partly because of being at FuzeHub, we said, oh, we don&#8217;t, me and my co-founders have a few gray hairs. We&#8217;ve been through this a few times. We said, you know, before we go to market we&#8217;re going to take a deeper look at this whole business segment and where we can best serve customers. So we spent about three or four solid months, did some events with you, really talked to a lot of potential customers, felt like we understood now really our customer, how to get to market, and then we started to move back into raising capital to kind of finish the product. Along that path we discovered this fantastic program up in Rome, new York, called the Orion Assured Program. And that is a program. It&#8217;s an Air Force research lab program with two private partners, quatrain and AIS, and specifically its mandate is to vet cyber security technologies focused on IOT, industry 4.0, smart cities, uas, how to protect all these devices and systems right For accelerated adoption to the US Air Force, but also all of DoD as well, as really kind of giving things a stamp of approval almost like an underwriter&#8217;s lab for commercial. Because I think their vision&#8217;s the same as ours is that we&#8217;ve reached a stage with the internet where you need military-grade zero-trust security for everybody. Like it is when this thing breaks out with the kind of new age of hot cyber wars we&#8217;re entering, right, they&#8217;re going to come after your businesses and everything else, not really the military. So much, right, so, and the military&#8217;s been hardening itself for at least a decade, but that&#8217;s not happened at all in the civilian sector.</p>
<p>Steve Melito: This is true. This is true. Let&#8217;s talk about your technology. You mentioned protection. My understanding is the way that you protect is by taking devices off. The internet Is that, right?</p>
<p>Geoff Halstread: Yeah, so what we call ourselves zero trust for the rest of us, right? So the quick story is look, about a decade and a half ago, pretty much everybody in cybersecurity came to this one resounding conclusion that VPNs and firewalls, which were the dominant way of trying to protect ourselves from internet threats, were fundamentally, incurably, architecturally vulnerable, not suited to the way the internet evolved, and said okay, we have to do something about this. They came up with something called zero trust networking. That was a step forward. Last decade, a whole bunch of unicorns were minted out of Silicon Valley. Two problems one was okay, the only companies using this are enterprises, because it&#8217;s so damn complicated and expensive. And even in enterprises, they&#8217;re only using it at the top levels, right? So basically, the rest of the enterprise is still behind a VPN or a firewall. And then second was that they still they&#8217;re not really zero trust. They trust the cloud, they trust themselves, and we have now enough evidence to know that you cannot trust the cloud. You cannot build an architecture security based on any trust in the cloud. You have to basically assume that will be compromised. You have to assume your own company will be compromised. And that&#8217;s where we started with. Faction was okay. We&#8217;re going to start with those assumptions because that&#8217;s what we&#8217;ve seen. That&#8217;s what&#8217;s happening. Nobody else wants to talk about it, but that&#8217;s what&#8217;s actually real. That&#8217;s what we face now. The internet, cloud-based things it&#8217;s not. The cloud is bad. The cloud is good it&#8217;s good for reliability, robustness, so on is a terrible security architecture. So we&#8217;ve got to go back to how we network, and that&#8217;s what Faction Networks did was okay. Let&#8217;s create true zero trust networks that have no exposure to cloud, no exposure to us. When you create a Faction Network, you create a network with your own keys. Even we don&#8217;t have visibility into it. We can orchestrate it, but you create it, you control it yourself. So that&#8217;s the foundation, with Zero Trust Networking. Then we can talk about other things we added from there.</p>
<p>Steve Melito: Yeah, so part of your product is. I&#8217;m going to call it a box, you call it a pod, it&#8217;s a hardware device. Do you think you&#8217;ll make any part of that in New York State?</p>
<p>Geoff Halstread: Yeah, so I was talking about our zero trust journey. We kind of I guess we&#8217;re the fanatics you want to call us that but we said we&#8217;re going to take zero trust seriously and it&#8217;s slowest down coming to the market. But we kind of got to the final frontier where we said wait, what about your open source software? So we were taking off the shelf sources. We have found three manufacturers that don&#8217;t actually make routers in China, which is a huge problem I&#8217;ll come back to. But okay, we found one in Lithuania, one in Texas and one in Taiwan. But the problem is that every time I look on the TV I see warships circling Taiwan with their live fire drills about their invasion, right. So supply chain security here is a real issue, right, it&#8217;s not like some theoretical thing. And yeah, we got to the point where we said, okay, if we&#8217;re going to be the true zero trust guys, we got to take ownership of hardware. All your software is useless, right, it&#8217;s worthless if the hardware is compromised, and that&#8217;s what we&#8217;re facing today. Over 90% of our routers are manufactured in China, including the chips. And again, literally they are coming back door. I&#8217;ll talk about a study we just completed with Ladies Center. But literally you must assume again, that hardware is compromised. So all that zero trust security everybody&#8217;s selling is worthless, right. So we got to that point where we said, okay, if we&#8217;re going to do this, we got. You know, we&#8217;re not a manufacturer, but what we can do is go find some manufacturers that understand this, see the opportunity, and that&#8217;s what we&#8217;ve found.<br />
We&#8217;ve got a manufacturing partner right here in central New York. Good, we&#8217;ll be in a position by Q3, q4 2025 to make everything here, including the chips, by the way, because Global Foundries who got a billion and a half dollars from Go Semi. They make exactly the kinds of chips that are needed. They just don&#8217;t make right now the exact chips, so they can darn well start making them, because this is a national security issue, right? So yes, we&#8217;re trying to be in a position so by the end of next year, to have everything made in America, full supply chain, orion assured through the leading cybersecurity lab in the country, and then adding our proprietary Zero Trust technology inside, so we can really create the gold standard in a way that enables. Yeah, finally, and I think the key thing about FactionWise is, focus on ease of use. So that&#8217;s actually something an average user. Small business can deploy themselves and use and protect themselves.</p>
<p>Steve Melito: So you don&#8217;t have to be a big defense contractor. You can be a small to medium manufacturer.</p>
<p>Geoff Halstread: I mean that is our core focus Now. The good news is that we&#8217;re finding a great path to contracts in defense and government, because ease of use is ease of use.</p>
<p>Steve Melito: Everybody needs cybersecurity.</p>
<p>Geoff Halstread: Everybody needs a better level of zero trust. But yes, on the most part at the high end of DOD, you know, at great expense and a lot more complexity they have kind of protected themselves. Same thing enterprises, but the gap in the market is everybody else. There is nothing available below this kind of thousand to maybe top end 500 person company tier that people that can have and use zero trust security. It&#8217;s too expensive and too complicated.</p>
<p>Steve Melito: Right, so let&#8217;s talk about hardware some more. You shared a story it was in the news about how the Israelis essentially took out Hezbollah leadership on pagers. Are there any lessons there?</p>
<p>Geoff Halstread: Yeah, so I guess the way I spoke about that was that&#8217;s a perfect, very visceral illustration of supply chain risk, right? I mean, that is like you need to understand. That&#8217;s what we&#8217;re talking about Now. I don&#8217;t think there&#8217;ll be exploding routers I can&#8217;t guarantee there won&#8217;t be but I do think that the cyber equivalent is what we all need to be worried about. And literally we just so we took five Chinese-made top popular brand routers and we apply a software process to turn them into what we call pod, which is this router, but it could only connect to one network in the world your faction network, right, but that was more testing software process. Da, da, da da. But we said, of course we&#8217;re not going to use these. We found other sources, but we sent those routers then to the Leahy Center in Burlington, which does a chip off analysis for the FBI Secret Service NSA? They&#8217;re always looking at consumer devices to understand what&#8217;s underneath there. I just got the report back three days ago and all of those routers all of them had over 60 CVEs critical vulnerabilities. Three of them had at least seven that were what we call level nine or 10, so remotely exploitable. So that means it doesn&#8217;t matter. Again, it doesn&#8217;t matter what software you have on top Underneath you in the chipset, in the board. You have remotely exploitable vulnerabilities, right. And so everybody should be paying attention to this. Because the other thing about these chips is that you know chips are reproduced, right. So if you talk about what goes in an enterprise router, they don&#8217;t remake the Wi-Fi chip for a 5,000 production run. They go buy that off the market. So we haven&#8217;t done the research yet, but we&#8217;re following up with that with the SUNY College of Emergency Preparedness, homeland Security, cybersecurity. We&#8217;re going to do a study and find out where else all these chips are being used, but it&#8217;s almost certain they&#8217;re pervasive throughout most of the business routers in the country. So again, that&#8217;s what we&#8217;re facing. Is you have to assume that we are backdoor or could be? And that if they come to shut us down, they won&#8217;t be there to steal the data. They&#8217;ll be there to shut down the routers. They&#8217;ll be there to blind us, to knee capper economy. There&#8217;ll be no routers available any place else.</p>
<p>Steve Melito: The CHIPS and everything&#8217;s made in China.</p>
<p>Geoff Halstread: Can&#8217;t replace it. It&#8217;ll take months to try to reverse, engineer and fix these things. So again, maybe that&#8217;s a worst case scenario and maybe we hope it&#8217;ll never happen, right? But we&#8217;re just kind of like as a country we can&#8217;t be taking this risk, right? And then the flip side of that is that the router edge router market in North America alone is billions of dollars a year. They last every four to five years, right, you have to replace routers because there&#8217;s a constant upgrade cycle. So everybody&#8217;s already buying routers and they&#8217;re just buying them To the tune of billions of dollars a year. They&#8217;re just replacing them. They&#8217;re currently made in China compromised routers with new, even better, more compromised routers made in China, right, and so it&#8217;s not even like there&#8217;s not funding. The money is there, people are buying them, and so all we have to do is kind of have the will right and the leadership. You know, certainly some less political. What we&#8217;ve been hunting for is kind of demand signals and say hey, show us, you will have buyers. We convince a manufacturer to put together a production line industrialize. You know this process and we can solve this problem. It&#8217;s not a hard problem to solve. It just takes a lot of moving parts that are hard to coordinate.</p>
<p>Steve Melito: So where do you think you&#8217;ll be in five years? Where do you think the company&#8217;s going to be?</p>
<p>Geoff Halstread: Yeah, again, what we see is that there&#8217;s no reason we can&#8217;t flip that entire captive supply chain of router production made in China to the US. So that&#8217;s multiple billions of dollars annually. We&#8217;re going to be, I think, the leader. We seem to be the first ones leading the way. Obviously others will follow, but that&#8217;ll be a big part of our business and then really, we are also a SaaS software business, right? So it&#8217;s a zero trust security for the rest of us. The way we first kind of looked at this market, we thought about it was like Zoom. If you looked at the video conferencing market in 2017, 2018, you never would have believed that there was room for some new entrant. It&#8217;s like there was a couple dominant companies, whole bunch of free stuff, Like everybody could use Skype for free, why would you want to buy pay for video conferencing? Well, they just made it better and easier, Sure, sure. And turns out that was like really, you know, a really big market became a really big company and obviously the pandemic came along, kind of transformative. We see certain things similar to that, and then what we&#8217;re saying is, hey, we&#8217;re just making zero trust security better, easier and actually secure, right, and literally nobody else is. Until you&#8217;re willing to own the hardware problem, right, All your zero trust claims are essentially worthless.</p>
<p>Steve Melito: Jeff Hosta, thanks for being on New York State Manufacturing.</p>
<p>Geoff Halstread: All right well thank you, appreciate it. Thanks so much to FuzeHub for all you&#8217;ve done.</p>
<p>Steve Melito: Very good, thank you.</p>
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		<title>Go With the Floe</title>
		<link>https://fuzehub.com/podcasts/go-with-the-floe/</link>
		
		<dc:creator><![CDATA[Olivia D'Angelo]]></dc:creator>
		<pubDate>Fri, 08 Nov 2024 15:43:31 +0000</pubDate>
				<guid isPermaLink="false">https://fuzehub.com/?post_type=podcasts&#038;p=55351</guid>

					<description><![CDATA[Each year, snow and ice cause millions of dollars in property damage. Removing winter precipitation from rooftops is essential, but it can lead to injuries and fatalities. Floe Inc. has developed a rooftop device for snow and ice management that’s safe, cost-effective, and environmentally sustainable. Tune in to hear how David Dellal, the founder and &#8230;<p class="read-more"> <a class="" href="https://fuzehub.com/podcasts/go-with-the-floe/"> <span class="screen-reader-text">Go With the Floe</span> Read More &#187;</a></p>]]></description>
										<content:encoded><![CDATA[<p style="font-weight: 400;">Each year, snow and ice cause millions of dollars in property damage. Removing winter precipitation from rooftops is essential, but it can lead to injuries and fatalities. Floe Inc. has developed a rooftop device for snow and ice management that’s safe, cost-effective, and environmentally sustainable.</p>
<p style="font-weight: 400;">Tune in to hear how David Dellal, the founder and CEO of <a href="https://floesafe.com">Floe</a>, got his start along with some valuable help from NY MEP. A graduate of MIT and Yale, David is an engineer with a background in venture capital who was named to Forbes magazine’s 30 Under 30 List.</p>
<p><iframe style="border: medium;" title="Embed Player" src="https://play.libsyn.com/embed/episode/id/33804062/height/192/theme/modern/size/large/thumbnail/yes/custom-color/87A93A/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/FFFFFF" width="100%" height="192" scrolling="no" allowfullscreen="allowfullscreen"><span style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" data-mce-type="bookmark" class="mce_SELRES_start">﻿</span></iframe></p>
<h3>Transcript:</h3>
<div class="scroll-box">
<p>Steve Melito: Hey everybody, welcome to New York State Manufacturing Now, the podcast that&#8217;s powered by FuzeHub. I&#8217;m your host, Steve Melito. Today we&#8217;re talking to David Dellal, the founder and CEO of Floe Incorporated. David was named to Forbes Magazine&#8217;s 30 Under 30 list and it&#8217;s an honor to have him here with us. With some help from New York MEP, Flo has completed its development of a rooftop device for snow and ice management. And yes, new York State, winter is coming. David, welcome to New York State Manufacturing Now.</p>
<p>David Dellal: Thanks for having me, Steve, really appreciate it.</p>
<p>Steve Melito: It&#8217;s great to have you with us, so please tell us about yourself. You studied engineering at the Massachusetts Institute of Technology, MIT and at Yale, but you also have a background in venture capital. It&#8217;s an interesting mix really appreciate it.</p>
<p>David Dellal: I was always really fascinated by engineering and really I&#8217;m an engineer by heart. I love tinkering with things and playing around with things much to, I think, growing up, my parents chagrin, and now my partners, but it&#8217;s just really what my natural tendency is. But I think what I&#8217;ve always really been fascinated by is how can you use engineering and channel that to really help other people, and that&#8217;s what really actually got me going with Floe. Originally it actually started off at MIT while I was still an undergrad there a number of years ago now, and we developed this actually out of a capstone engineering course again a number of years ago and was really playing around with it as a hobby. At first I thought it was an interesting idea and wasn&#8217;t sure exactly what I wanted to do with it. Thought it was an interesting idea and wasn&#8217;t sure exactly what I wanted to do with it, and one of the things that really helped cement that was. Ultimately we went to Vermont, new Hampshire. We found these small towns and they had some email lists and I shot an email off to them and asked we have an early prototype of this product. Would you be interested in trying it? Just see what happens. And I thought we&#8217;d get maybe one or two responses over the course of like a week or two. Within like six hours we had like 60 calls and emails of people like begging us to like buy the solution, and we&#8217;re like we don&#8217;t know if it&#8217;s going to work yet, like it hasn&#8217;t been tested. But they were like absolutely adamant. They needed something new and different, because folks talk about having difficulty putting bread on the table because they&#8217;ve been dealing with ice and snow on their roofs and need to get that dealt with. Folks talk about having to have back surgery or really debilitating chronic issues now because they were shoveling off their roof, and so that was really inspiring because it really helped show how can I channel my engineering expertise to do something productive that I can give back in a sense. For sure, expertise to do something productive that can give back in a sense.</p>
<p>Steve Melito: For sure, and I can relate to that. I lived in central Vermont for about five years or so many years ago, and I remember those winters pretty well. So your company, Floe Incorporated, has developed a solution for rooftop ice and snow management. But how is winter weather so much of a problem that you can build an entire business like yours around it?</p>
<p>David Dellal: So much of a problem that you can build an entire business like yours around it. Yeah, you&#8217;d be surprised how much winter weather actually wreaks havoc. In the US alone, it causes over $10 billion in damages each year, and so it&#8217;s a lot larger than folks might expect. There&#8217;s really not much on the market right now to address it, except for some of the conventional solutions you might be familiar with, like heating cables that get on the roof and try to melt the ice and snow, or just getting guys up there to shovel or scrape off in whatever way possible, but ultimately, a lot of folks just choose not to deal with it proactively, and by the time it&#8217;s dealt with, you have water damage inside the building. You can have massive roof collapses Anchorage last year, for instance, had a record number of roof collapses, unfortunately and so there really is a lot more damage than folks might expect, and there really is a lot of opportunity to really be more proactive about it with a safer, more efficient alternative.</p>
<p>Steve Melito: Yeah, you know, what I can remember from my time in Vermont was something called ice dams. Can you talk about those a little bit?</p>
<p>David Dellal: Yep, for sure that&#8217;s one of the typical issues we see out there. So ice dams traditionally are primarily caused because a house or building is under-insulated, under-ventilated. But 90% of buildings in the US are under-insulated, under-ventilated, so it&#8217;s a pretty endemic problem. Just because, again, construction is expensive it&#8217;s expensive to get the right guys out there to really make sure that everything is designed with an architect to really be up to spec and getting it down packed. But ultimately what happens in the winter is heat rises out of the building and it starts to melt the snow on the roof. But the snow on that edge of that overhang or eave freezes over and forms a block of ice and so as that melted snow water trickles down the side of that roof, it&#8217;ll pull up behind that block of ice like a dam and essentially build up behind it and ultimately go under the shingles into the building and cause really devastating amounts of water damage.</p>
<p>Steve Melito: Water&#8217;s a super destructive force, of course, but let&#8217;s talk about your product, which is called Floe and that&#8217;s F-L-O-E. I got a lot of questions. How does it work? Why is it better than some of the other ways that people use to remove ice and snow from rooftops? Those are just two of them.</p>
<p>David Dellal: Sure, Happy to address that. Yeah, so we really try to be the smart, cost-effective and environmentally friendly solution for addressing ice and snow on roofs in the winter, and I&#8217;ll tackle each of those individually. So, in terms of just like the intelligence on the system, they&#8217;re really. Again, the two current ways addressing ice and snow are with some electric melting system like a heat tape or something along those lines. Those just operate essentially on their own. Some of them are set to a timer perhaps, or might have like a temperature sensor, but they&#8217;re really pretty rudimentary products. They get plugged in by you or an electrician, depending on the wattage, and they basically run and then the alternative, essentially, is getting guys into the roof. But if it snows on your roof, it probably snows on everyone else&#8217;s roofs in the neighborhood, and by the time they actually show up it&#8217;s already too late. You might already have water damage or significant damage into the building, where there&#8217;s no reason to get the guy on the roof at that point. And so we essentially developed the system, and it uses a combination of real-time weather data and some advanced sensors to both predict and detect buildup and then, before a snowstorm starts to hit, it&#8217;ll actually pre-coat the roof in advance of that snowstorm and then continue to address it over time. And when I say pre-coat, the idea is that once it&#8217;s detected, the system pumps onto the roof a non-corrosive, biodegradable pet implant safety icing fluid to essentially address the ice and snow and allow it to discharge off the roof.</p>
<p>Steve Melito: That is impressive, and I know the old-fashioned way of climbing up on the roof and shoveling, or maybe with a broom. I&#8217;ve done that a number of times. It&#8217;s not fun and, frankly, it doesn&#8217;t get any safer as you get older.</p>
<p>David Dellal: Yep exactly, Exactly.</p>
<p>Steve Melito: So let&#8217;s talk about some more applications. I&#8217;m interested to know which types of roof you can do and if pitched roofs are a problem, and these days, what happens if a roof has solar panels.</p>
<p>David Dellal: A lot of houses do, yeah, for sure. So we primarily do commercial actually commercial real estate. So we work with several of the major national retailers, both in the US and Canada property management firms, major real estate investment firms, things of that sort. But then we also do single family homes, so we can really do the gamut from single family homes to million square foot plus warehouse, mall and really everything in between, which is really nice to have that versatility. So again, we do flat roofs as well as pitch roofs across different building materials. We can do asphalt, shingle, slate, tile, cedar, shake wood shingles and then across different flat roof membranes as well. So, again, a lot of versatility there, different flat roof membranes as well. So again, a lot of versatility there. And solar panels are one that we get asked about a lot and we can also help address those issues both on the ice and snow front as well.</p>
<p>Steve Melito: That&#8217;s good. So, as I mentioned at the top of the podcast, Floe has received some help from the New York State Manufacturing Extension Partnership, or NYMEP, and FuzeHub obviously is a part of that. What I didn&#8217;t mention was that Floe worked with their friends at TDO out in Syracuse under a $65,000 FuzeHub manufacturing grant. Can you tell us about that partnership and how it helped you advance your technology?</p>
<p>David Dellal: Yeah, would love to. And I just first wanted to say, jets, if you&#8217;re not already connected with FuzeHub, I highly recommend that you do. It&#8217;s an incredible organization. We&#8217;ve loved working with them. It&#8217;s been one of really the best organizations we&#8217;ve worked with to date, both in terms of the funding itself as well as just like outside support for connections, mentorship. It&#8217;s really been phenomenal. So we work with TDO again also highly recommend the whole team there, and what was really helpful about them is they&#8217;re really old veterans in the industry, both on the engineering side as well as on manufacturing and things that we&#8217;re trying to figure out for the first time or really dipping our toes into they have full knowledge of. They&#8217;re very clear about what works and what doesn&#8217;t, and it&#8217;s really helpful to get that perspective rather than trying to reinvent the wheel. But essentially, we worked on really getting our manufacturing up to par. So we&#8217;ve developed this technology over the course of years and we&#8217;re engineers by training but don&#8217;t have a background in manufacturing and we&#8217;re trying to figure out how do we really get this going? And we don&#8217;t want to just offshore this to get this fully built out in China. We want to really build this here in the United States and China. We want to really build this here in the United States, really have a viable strategic supply chain that&#8217;s not going to jump at us when any issues arise and really keep it close to home here in the Northeast, and so TDO was incredibly helpful for that. So we first redesigned the product to switch out some components that we had difficulty sourcing and sourced them actually here in the Northeast. So, again, both improved the design of the product as well as improved supply chain, and then from there we ended up conducting a 10-year plus essentially accelerated life testing on the system to really verify that it&#8217;s good to go in the most extreme environments, both winter and summer, year-round just can stay on the roof and not have to worry about it. And then the last piece was we essentially did several rounds of testing in order to get the UL safety certified and actually, starting as last week, we&#8217;re actually ETL listed now, which has been really exciting, which is the safety certification from Intertech, which is one of the major national testing labs.</p>
<p>Steve Melito: That&#8217;s great.</p>
<p>David Dellal: Congratulations with that, thank you. Thank you. It&#8217;s been a long haul, but it&#8217;s been incredibly exciting, and we could not have done it with the community support that we have behind us.</p>
<p>Steve Melito: Well, thanks for the kind words, and you&#8217;ve done such a tremendous job. Have you received any other grants or raised any other funds? A lot of our listeners are from startup companies and they could certainly benefit from your experience.</p>
<p>David Dellal: Yeah for sure. We&#8217;ve definitely received a lot of support along the way and again grateful for all of it. Again, we&#8217;ve found that funding from a variety of different sources. First, I would say we started this off at a university and so for any students out there, highly recommend any entrepreneurial centers that you have, both at your university or maybe in your state, that really are geared towards students. That is a very good early source of funding, just as you&#8217;re tinkering and prototyping and trying to get something together. The next thing would be just government funding, like even small grants, like $5,000, can really make a big difference early on, just to get that first go around. So again, highly recommend that there are also regional and national different pitch competitions and startup conferences really geared towards early stage founders and folks love helping entrepreneurs and really seeing new businesses get off the ground. I think that&#8217;s why Shark Tank and so many other shows are so popular these days. I really think folks really like here rising the idea of founders. It&#8217;s not always so glamorous in the day-to-day trenches, but I think that our perspective at least is really helpful to go to conferences, see if there&#8217;s pitch competitions and really get that going. The last thing I&#8217;ll say and I think, as a hardware founder, is not talked about as much, and I actually think it&#8217;s a real shame. It&#8217;s often talked about in the software community but not as much in hardware, and even I, when I was first given this advice, was told I figured this is not really possible. But the best money comes from your customers early on. Even if you&#8217;re not charging what you think might be the target price or the full price, even just getting that first check that you get from a customer, even if, again, if it&#8217;s a pilot or you don&#8217;t know if it&#8217;s going to work it&#8217;s such a validating process, both for you internally to just feel like you&#8217;re actually accomplishing something that someone else wants to buy, but it&#8217;s also some of the best funding because, again, it&#8217;s non-dilutive and the person who&#8217;s buying it from you has a vested interest in improving your product and getting you to scale essentially, and so they&#8217;re your early customers, they&#8217;re your early adopters. That just gives you an additional leg of runway in terms of funding, but also gives you someone who&#8217;s now strategically tied to you to give you feedback, to help you iterate, and you might give them a discount down the road or get them involved in some other means but getting that feedback from a direct customer who&#8217;s linked to you. I cannot stress enough how important that is early on.</p>
<p>Steve Melito: I&#8217;m really glad to hear you say that, David. I wear a lot of hats for a few and one is as part of the Manufacturer Solutions Program and I do talk to a lot of startups and you really have to be your own biggest cheerleader. But everybody thinks they&#8217;ve got the greatest things in sliced bread. But you&#8217;ve got to listen to what your customer thinks of it. That&#8217;s who&#8217;s going to buy it at the end of the day. So it&#8217;s encouraging to hear you make that point.</p>
<p>David Dellal: Yeah, exactly, we have gone through so many iterations of the product. At this point we have a wall where they&#8217;re all lined up next to each other and it really has evolved over the years. But you really don&#8217;t know what you&#8217;re going to expect out there until you really start talking to your customers. And our target customers have also changed. I mean, we started off in residential. Actually, we&#8217;re now primarily selling to commercial and the business model has changed. The products change, the technology has been redesigned and you just have to really keep an open mind and ear to the ground and be quick to iterate it and don&#8217;t get bogged down with what you think the customer wants. Do what the customer actually wants you to do.</p>
<p>Steve Melito: Exactly, and you just got me all teed up for my next question, which is what&#8217;s next in terms of Floe incorporated as a business You&#8217;re interested in commercial, of course. Which markets are you going to go after, and what do you think it&#8217;ll take to both sell and install more of your product?</p>
<p>David Dellal: Yeah, that&#8217;s a great question. It&#8217;s the one that keeps me up 24-7 these days. So again with TDO, it was incredibly helpful, with a few sub-funding over the last few months, to really get the product revamped, get that ETL listing, and then we also revamped our production and so really starting to get this pilot production off the ground, quality controlled, quality tested, that we can guarantee our products, that we&#8217;re giving a high quality product. And so ultimately it&#8217;s really just getting out there and I think a lot of founders early on, myself included thought once you build it, they will come. And that is not the case at all and you really need to go out there and think about strategically like how do you market, how do you sell your product? And so we are really going at it across the country. We have systems installed from Maine to the upper Midwest and northern Minnesota to out in the Rockies and Utah and Colorado, and then last winter we actually expanded to Canada, which has been really exciting and so really just trying to make the most of it. I mean, more than 70% of Americans live in a place that gets more than five inches of snowfall per year, and even my brother lives in New Orleans actually, and in New Orleans they don&#8217;t get snow, but they get ice and they&#8217;re not prepared to deal with it and when it comes, the whole state&#8217;s shut down. So there&#8217;s places where you might not expect there to be ice and snow that we&#8217;re now thinking of. How do we actually start getting into those markets and addressing that?</p>
<p>Steve Melito: And working with TDL makes sense. I think they get over 100 inches of snow per year in Syracuse. I&#8217;m sure the team there was pretty excited to hear what you were up to.</p>
<p>David Dellal: Exactly, yeah, I mean northern New York is such a good market for us right now just because we actually previously worked with the city of Rochester, New York, actually Speaking with a number of folks from Buffalo all the way to Syracuse and then up to Watertown and to the Canadian border. There&#8217;s really a lot of possibilities there. It&#8217;s really just a question of staying focused, trying to find customers and getting this out the door before the snow starts flying.</p>
<p>Steve Melito: Exactly, hey. Last question for you, David how does someone contact you to learn more about Floe Incorporated in your technology, whether it&#8217;s as a customer or maybe even an investor? What&#8217;s the best way for them to reach out?</p>
<p>David Dellal: Yeah, so I&#8217;d highly recommend reaching out to our website. It&#8217;s Floesafe F-L-O-E, safe S-A-F-E dot com. All one word. You have our email on there. You&#8217;ll have a form that you can fill out for general inquiries or if you want to get a proposal for a specific building that you&#8217;ve had problems with. Please reach out and we&#8217;ll get back to you soon.</p>
<p>Steve Melito: Fantastic. David Dellal, thank you so much for being part of New York State Manufacturing Now.</p>
<p>David Dellal: Well, thanks again, Steve. Really appreciate it, and have a good rest of the day.</p>
<p>Steve Melito: Good, you too. So we&#8217;ve been talking to David Dellal, the co-founder and CEO of Floe Incorporated. The company&#8217;s product, which is also called Floe, is a cost-effective and environmentally friendly solution for ice dams, a problem that you don&#8217;t want this winter. Hey, it&#8217;s hard to believe that it&#8217;s November and that the end of the year is in sight. FuzeHub just wrapped up the 2024 New York State Innovation Summit and we&#8217;re already looking ahead to 2025 events. So how can you find out what&#8217;s in store? The easy way is to get updates right in your email inbox. Just go to FuzeHub.com and look for the green subscribe button. It&#8217;s in the top left corner of your screen. You&#8217;ll get some great emails from us, including information about events and the next round of the Jeff Lawrence Innovation Fund. So go ahead and sign up. It&#8217;s free. On behalf of FuzeHub and New York State Manufacturing Now, this is Steve Melito signing off.</p>
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