About
MHX Co Foam is a privately-held company in Amsterdam, New, York, specializing in foam manufacturing. The company sells a wide variety of foam forms and serve various industries. MHX Co Foam is currently ISO 9001: 2015 certified and manufactures four major foam products.
The Challenge
As manufacturing business rebounds from the pandemic, this past year MHX Co has been hiring more machine operators. Like many manufactures, they are facing challenges finding qualified manufacturing workers. New machine operators were recently hired, and the workers’ primary language is Spanish. The company has an opportunity to address recurring quality problems and productivity with enhanced operating procedures, detailed work instructions and formalized employee training.
AIM has been a game changer for our business. Working in collaborative partnership, AIM delivered a high-quality training program that was tailored just for us. The training has already made a positive difference in our quality and our bottom line.
MEP’s Role
The Advanced Institute for Manufacturing (AIM), part of the New York MEP and the MEP National Network™, worked with MHX Co to create standard operating procedures (SOP) and work instructions (WI) that will guide new employees through successful training and equipment operation. Leads and job coaches will utilize the newly created SOPs and WI to develop machine operators. AIM also provided translation services for the Spanish speaking employees that will take place in a formal training program.
Originally published on the National Institute of Standards and Technology (NIST) website with the help of New York Manufacturing Extension Partnership (NY MEP)